Mental Injury Liability Assessor - Remote & Flexible

Haylo People; Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive salary

Career progression

Job summary

Haylo People, partnering with a Queensland Government agency, is recruiting a permanent full-time Psychological Injuries - Liability Assessor based in Brisbane with flexible work-from-home options. You will assess liability for workers' compensation claims involving psychological injuries, applying legislation and maintaining compassionate communication.

The role requires sound judgement, resilience and the ability to balance empathy with objectivity while documenting decisions clearly.

Qualifications

• Strong foundation in claims assessment and liability determination.
• Experience with evidence-based decision making and stakeholder engagement.
• Knowledge of workers’ compensation legislation and exclusions.

Responsibilities

• Assess liability for workers' compensation claims, focusing on psychological injuries.
• Apply relevant legislation and exclusions in decision making.
• Manage sensitive conversations with injured workers, employers and stakeholders.
• Communicate decisions with empathy and clarity while documenting the process.
• Identify opportunities to influence recovery and return-to-work outcomes early.

Skills

Claims assessment

Stakeholder engagement

Evidence-based decisions

Mental injury claims

Job description

Haylo People, partnering with a Queensland Government agency, is recruiting a permanent full-time Psychological Injuries - Liability Assessor based in Brisbane with flexible work-from-home options. You will assess liability for workers' compensation claims involving psychological injuries, applying legislation and maintaining compassionate communication.

The role requires sound judgement, resilience and the ability to balance empathy with objectivity while documenting decisions clearly.