Inhouse Liability Advisor

Empire Group; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Empire Group in Brisbane CBD is seeking an Inhouse Liability Advisor to assess liability on psychological injury and workers' compensation claims within a dedicated team. The role sits in a front-end claims environment, requiring careful evaluation of medical evidence, legislation, and policy to determine well-reasoned outcomes that affect workers and employers.

You will engage with stakeholders, apply rigorous analysis, and contribute to process improvements while embracing a hybrid working

Qualifications

• Experience in workers' compensation, insurance, claims assessment, rehabilitation, employment relations or psychology is preferred.
• Strong analytical skills and ability to assess complex information.
• Good judgment and confidence in making difficult decisions.
• Excellent written communication and documentation skills.

Responsibilities

• Assessing and determining liability for psychological injury claims.
• Reviewing medical evidence, workplace investigations and supporting documentation.
• Applying workers' compensation legislation and legal principles.
• Making objective, evidence-based decisions that withstand review.
• Managing sensitive stakeholder conversations with professionalism and empathy.
• Supporting recovery and return-to-work outcomes.
• Contributing to quality assurance and process improvements.
• Keeping up-to-date with legislation and case law.

Skills

Workers' compensation experience

Legal background

Analytical skills

Stakeholder engagement

Written communication

Emotional intelligence

Job description

Inhouse Liability Advisor | Brisbane CBD | Hybrid Working

Rare opportunity to join a leading Queensland organisation in a specialist role assessing complex psychological injury and workers' compensation claims.

This position sits within a dedicated team responsible for determining liability on claims involving mental injuries and psychosocial factors. Working at the front end of the claims process, you will evaluate medical and factual evidence, apply relevant legislation and make well-reasoned determinations that have a significant impact on workers, employers and recovery outcomes.

This is an ideal opportunity for legal professionals with workers' compensation, personal injury, rehabilitation, health, psychology, employment relations, HR, insurance backgrounds who enjoy critical analysis, stakeholder engagement and making evidence-based decisions.

The Role

Key responsibilities include:

• Assessing and determining liability for predominantly psychological injury claims
• Reviewing complex medical evidence, workplace investigations and supporting documentation
• Applying workers' compensation legislation and relevant legal principles
• Making objective, evidence-based decisions that can withstand review and scrutiny
• Managing sensitive and challenging stakeholder conversations with professionalism and empathy
• Supporting positive recovery and return-to-work outcomes
• Contributing to quality assurance, peer review and ongoing process improvement initiatives
• Keeping abreast of legislative developments, case law and emerging psychosocial risk trends

About You

We are interested in candidates who possess:

• Experience in lawyers with workers' compensation, insurance, claims assessment, rehabilitation, employment relations, psychology experience
• Strong analytical skills and the ability to assess complex and often conflicting information
• Good judgment and confidence making difficult decisions
• Excellent written communication and documentation skills
• Emotional intelligence, resilience and empathy
• Confidence managing sensitive conversations and challenging stakeholders
• The ability to work autonomously while maintaining high standards of governance and compliance

Why Consider This Opportunity?

• Specialise in the rapidly growing area of psychological injury claims
• Challenging and meaningful work that delivers genuine impact for Queensland workers
• Hybrid working arrangements and supportive leadership
• Collaborative team environment with strong peer support
• Ongoing professional development and specialist training opportunities
• Exposure to complex liability determinations and evolving psychosocial risk issues
• Opportunity to develop expertise in legislation, mental injury claims and workplace psychological health

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.