Mental Health Support Worker

Conscious Care Group; North Lakes; On-site; AUD 36,000 - 47,000; Full time

Benefits offered by this job

Above-award pay

Ongoing training and development

Health insurance discount

Job summary

Conscious Care Group in Australia is seeking experienced Support Workers to join our team. We deliver Supported Independent Living (SIL) and Community Access Support (CAS) to participants with varied mental health needs and are committed to safe, high-quality care.

You will support individuals with complex behaviours, follow care and behaviour support plans, complete shift notes, and work with leadership to ensure positive outcomes. Shifts include day and evening options.

Qualifications

• Experience supporting individuals with complex behaviours in mental health.
• Clear spoken and written English, including the ability to complete accurate shift notes and incident reports.
• Strong understanding of NDIS requirements, professional boundaries, and Australian workplace expectations.
• Ability to follow behaviour support plans, risk management strategies, and restrictive practice protocols.

Responsibilities

• Providing person-centred support in line with care and behaviour support plans
• Supporting participants with daily living and community access
• Completing clear and accurate shift notes and incident documentation
• Working collaboratively with your team and leadership for safe outcomes

Skills

Experience with complex behaviours

Clear English communication

NDIS knowledge

Boundary awareness

Job description

Conscious Care Group is growing, and we’re looking for experienced Support Workers who are ready to take the next step in their career.

We are a boutique NDIS provider delivering Supported Independent Living (SIL) and Community Access Support (CAS) to participants with a range of mental health needs.

We pride ourselves on creating a workplace where staff feel supported, respected, and set up to succeed, while providing safe, consistent, and high-quality care to the people we support.

About the Role

You will support participants living with complex mental health conditions, which may include ASD, BPD, DID, PTSD and Schizophrenia. Some participants experience complex or challenging behaviours. Training, guidance, and clear support plans are provided.

Your role will include:

Providing person-centred support in line with care and behaviour support plans

Supporting participants with daily living and community access

Completing clear and accurate shift notes and incident documentation

Working collaboratively with your team and leadership for safe outcomes

Shifts Available (not limited to)

Day shifts: 6:00am – 3:00pm

Evening shifts: 3:00pm – 10:00pm

What You’ll Bring

To be successful in this role, you must demonstrate:

Experience supporting individuals with complex behaviours in mental health support

Clear spoken and written English, including the ability to complete accurate shift notes, incident reports, and behaviour documentation to a high standard

Strong understanding of NDIS requirements, professional boundaries, and Australian workplace expectations

The ability to follow behaviour support plans, risk management strategies, and restrictive practice protocols precisely

NDIS Worker Screening Check (Yellow Card)

Working with Children Check (Blue Card)

Current First Aid and CPR (or willingness to obtain)

Driver’s licence and safe, insured vehicle

Legal working rights in Australia

Why Join Conscious Care Group?

Supportive and approachable leadership team

Ongoing training and development opportunities

Corporate Health Insurance Discount

Above-award pay and opportunities to grow your career

A positive workplace culture built on safety, respect, and dignity