Membership Growth Leader: Uncapped Commissions
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Benefits offered by this job
Job summary
Fitness and Lifestyle Group, owner of Goodlife Health Clubs in Australia, is seeking a Membership Manager to lead a high-energy MSC team, drive membership growth, and deliver exceptional member experiences.
You will own the member journey from join to departure, coach your team, and employ sales techniques to meet targets. The role offers uncapped commissions, free club access, and family gym memberships as part of our rewards.
Qualifications
- Sales and customer service experience with KPI achievement.
- Understanding of selling cycles and upselling/cross-selling techniques.
- Experience managing customer journeys and retention metrics.
- Experience managing and mentoring a team.
- Ability to set and motivate others toward a goal.
- Experience using business computer systems.
- Current First Aid and CPR certificates.
Responsibilities
- Manage daily MSC team's workflow to reach monthly sales targets.
- Achieve personal monthly and annual sales targets.
- Create structure to ensure daily minimum performance criteria.
- Assist with delivery of sales training to develop the MSC team.
- Achieve member retention and growth budgets monthly.
- Respond to enquiries (phone, email, in person) within 24 hours.
- Support Club and Regional Manager in growth initiatives.
- Support the Club Manager in fortnightly MSC roster.
Skills
Tools
Job description
Fitness and Lifestyle Group, owner of Goodlife Health Clubs in Australia, is seeking a Membership Manager to lead a high-energy MSC team, drive membership growth, and deliver exceptional member experiences.
You will own the member journey from join to departure, coach your team, and employ sales techniques to meet targets. The role offers uncapped commissions, free club access, and family gym memberships as part of our rewards.
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