Membership Growth Leader | Coach a High-Impact Team

Goodlife Operations Pty; Queensland; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Free club access

Free gym membership for friends and/or

Anniversary leave

Career progression

Job summary

Goodlife Operations Pty in Australia is seeking a Membership Manager to lead a dynamic MLS team, driving membership growth and delivering exceptional member experiences. You will coach staff, hit sales KPIs, and ensure top-notch front desk operations. Join a culture focused on personal growth and member retention.

The role emphasizes leadership, coaching, and strategic selling with uncapped commissions and benefits like free club access.

Qualifications

• Proven sales and customer service experience with a track record of hitting KPIs.
• Experience managing the customer journey and retention metrics.
• Experience mentoring a team.
• Current First Aid and CPR certificates.

Responsibilities

• Manage the daily workflow of the MLS team to meet monthly sales targets.
• Meet your own proportionate monthly and annual sales targets to contribute to the team.
• Create a structure so the MLS team meets daily minimum performance criteria.
• Assist with delivering sales training to develop the MLS team.

Skills

Sales

Customer service

Team mentoring

First Aid CPR certificates

CRM systems

Job description

Goodlife Operations Pty in Australia is seeking a Membership Manager to lead a dynamic MLS team, driving membership growth and delivering exceptional member experiences. You will coach staff, hit sales KPIs, and ensure top-notch front desk operations. Join a culture focused on personal growth and member retention.

The role emphasizes leadership, coaching, and strategic selling with uncapped commissions and benefits like free club access.