Membership & Front Desk Specialist — Gym & PT Growth

The Fit Lab Health and Fitness Centre; Toowoomba Regional; On-site; AUD 35,000 - 50,000; Full time

Benefits offered by this job

Complimentary gym membership

Job summary

The Fit Lab Health and Fitness Centre in Toowoomba is seeking a dedicated Membership Utility to join our team. You will handle membership enquiries both in person and online, process signups and cancellations, and cross-train at the front desk to support a high-energy gym environment.

We offer a dynamic culture, opportunities to grow across the Membership Desk, Group Fitness and Personal Training, and a complimentary gym membership as part of our benefits.

Qualifications

• Cert 3 or 4 in fitness required or preferred.
• Face-to-face and online membership enquiries, signups and cancellations.
• Cross-trained front desk reception duties and member service.
• Urgent commitment to follow club policies and WHS procedures.
• Ambition to build a long-term career with The Fit Lab.

Responsibilities

• Deal with membership enquiries in person and online.
• Process signups and cancellations accurately.
• Cross-train in front desk reception duties.
• Support Membership Desk, Group Fitness, Personal Training and Creche as needed.

Skills

People skills

Customer service

Team collaboration

Flexibility

Work health and safety

Education

Cert 3 in Fitness

Cert 4 in Fitness

Job description

The Fit Lab Health and Fitness Centre in Toowoomba is seeking a dedicated Membership Utility to join our team. You will handle membership enquiries both in person and online, process signups and cancellations, and cross-train at the front desk to support a high-energy gym environment.

We offer a dynamic culture, opportunities to grow across the Membership Desk, Group Fitness and Personal Training, and a complimentary gym membership as part of our benefits.