Membership Experience Host

Panthers Group; Penrith City Council; Sur place; AUD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

40% discount at Panthers food outlets

Free onsite parking

20% discount on Panthers merchandise

Exclusive offers with providers

Wellbeing Leave for PT/FT employees

Purchased Annual Leave for flexibility

Staff social events

Résumé du poste

Panthers Penrith Leagues Club is seeking a friendly Membership Team member to welcome guests, answer enquiries, promote the Panthers Rewards program, and help members get the most from their visits. You’ll be the face of the club, delivering outstanding service and creating enjoyable experiences.

Join a not-for-profit club with 11 restaurants, 6 bars, events spaces, and a team that values pride, respect, and community.

Qualifications

• Experience in hospitality or club environment preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks during busy periods.

Responsabilités

• Greet and welcome members and guests on entry.
• Promote and explain Panthers Rewards program to members and guests.
• Respond to member inquiries promptly and courteously.
• Assist with Panthers Rewards point redemptions at the kiosk.
• Maintain accurate membership records in the membership database.
• Keep teammates informed about rewards procedures and promotions.
• Assist guests wishing to join the club with enrolment and information.
• Perform general administrative duties as required.

Connaissances

Customer service

Communication

Guest greeting

Proactive promotion

Outils

Membership database

Kiosk terminals

Description du poste

Panthers Penrith Leagues Club is seeking a friendly Membership Team member to welcome guests, answer enquiries, promote the Panthers Rewards program, and help members get the most from their visits. You’ll be the face of the club, delivering outstanding service and creating enjoyable experiences.

Join a not-for-profit club with 11 restaurants, 6 bars, events spaces, and a team that values pride, respect, and community.