Membership Consultant - South Pacific St. Kilda

South Pacific Health Clubs; Melbourne; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Iconic club

Great facilities

Training and support

Supportive team

Growth opportunities

Job summary

South Pacific Health Clubs in Melbourne's St Kilda precinct is seeking a proactive Membership Consultant to drive membership sales, renewals, and lead generation. You will conduct tours, convert enquiries into appointments, and build lasting relationships with members to grow the club's community.

The role operates on a Tuesday to Saturday roster with weekend availability essential. A confident, well-presented approach and a strong work ethic will help you excel in a fast-paced, target-driven

Qualifications

• Have a background in sales (fitness experience is a bonus, not essential)
• Be confident, well-presented, and easy to talk to
• Enjoy working in a fast-paced, target-driven environment
• Be organised and consistent with follow-up
• Communicate clearly and build rapport easily
• Take ownership of your results
• Be motivated by goals, growth, and being part of a team
• Have a genuine interest in health and fitness

Responsibilities

• Sell new memberships and manage renewals
• Turn enquiries into booked appointments and sales
• Reach out to potential members and generate leads
• Show people around the club and help them see the value of what we offer
• Build genuine connections that turn into long-term members
• Work towards and exceed monthly sales targets
• Call and follow up leads - inbound and outbound
• Run club tours and create a great first impression
• Keep your pipeline organised and up to date
• Follow up anyone who enquired, visited, or missed an appointment
• Handle membership admin and keep records accurate
• Take part in training and sales campaigns
• Promote additional services and programs
• Work closely with the team to create a great member experience

Skills

Sales experience

Fitness interest

Job description

Membership Consultant - South Pacific St. Kilda

South Pacific Health Clubs - Saint Kilda VIC

Sell a lifestyle. Build a career. Be part of something iconic.

South Pacific Health Clubs is one of Melbourne's most established premium fitness clubs, located inside the iconic St Kilda Sea Baths. We've built a strong reputation around community, service, and genuinely great facilities - and we're continuing to raise the bar.

Our club offers something truly unique, including Victoria's only saltwater pool using natural ocean water, a brand-new Reformer Pilates studio, and major gym upgrades that give members a standout training experience.

We're looking for a motivated Membership Consultant to join our sales team. This role operates on a Tuesday to Saturday roster, so weekend availability (Saturday) is essential.

The Role

This is a sales role for someone who enjoys working with people, building relationships, and hitting targets.

You'll be responsible for:

• Selling new memberships and managing renewals

• Turning enquiries into booked appointments and sales

• Reaching out to potential members and generating leads

• Showing people around the club and helping them see the value of what we offer

• Building genuine connections that turn into long-term members

It's a role that rewards consistency, follow-up, and a strong work ethic.

What You'll Be Doing

• Working towards (and exceeding) monthly sales targets

• Calling and following up leads - both inbound and outbound

• Running club tours and creating a great first impression

• Keeping your pipeline organised and up to date

• Following up anyone who's enquired, visited, or missed an appointment

• Handling membership admin and keeping records accurate

• Taking part in training and sales campaigns

• Promoting additional services and programs

• Working closely with the team to create a great member experience

About You

You'll likely:

• Have a background in sales (fitness experience is a bonus, not essential)

• Be confident, well-presented, and easy to talk to

• Enjoy working in a fast-paced, target-driven environment

• Be organised and consistent with follow-up

• Communicate clearly and build rapport easily

• Take ownership of your results

• Be motivated by goals, growth, and being part of a team

• Have a genuine interest in health and fitness

What You Get

• The chance to work in one of Melbourne's most iconic fitness clubs

• A product you can genuinely be proud to sell

• Access to great facilities, including our ocean-fed saltwater pool and new Reformer studio

• Ongoing training and support

• A team that's driven, supportive, and focused on results

• Real opportunities to grow within the business