Membership and Sales Officer

PCYC Queensland; Bowen; On-site; AUD 43,000 - 61,000; Full time

Benefits offered by this job

Salary packaging up to 18550 AUD

Free gym membership

Staff discounts on PCYC services

Volunteer day

EAP access

Online learning system access

Health plan options

Job summary

PCYC Bowen is seeking a motivated Membership and Sales Officer to welcome members and customers, provide product information, and drive upsell opportunities across PCYC services. You will handle point-of-sale devices and perform basic administration while delivering friendly, responsive service that strengthens our community presence.

The role offers not-for-profit salary packaging benefits, a free PCYC gym membership, staff discounts on programs, and access to our EAP and learning resources to

Qualifications

• 12 months experience in customer service or sales.
• Intermediate MS Office (Word, Excel, Outlook).
• Current First Aid and CPR certificates (or ability to obtain).
• Fitness/Sport & Recreation qualification or interest is nice to have but not required.

Responsibilities

• Respond to club enquiries with accurate information and advice.
• Upsell and cross-sell PCYC products and services.
• Prepare POS devices and perform basic office administration.
• Deliver high levels of customer service to members and customers.

Skills

Customer service

Sales

Microsoft Office

Communication

Education

First Aid & CPR

Fitness/Sport & Recreation qualification

Job description

3d ago , from Police-Citizens Youth Clubs Queensland

$37.41 perhour (please note that junior rates mayapply)

We are currentlyseeking a motivated Membership and Sales Officerto enhance and support PCYC Bowenoperations by ensuring allmembers and customers receive the highest level of customerservice. If you are passionate about delivering excellence incustomer service, then we need you!

What we canoffer

• In addition toyour remuneration, enjoy generous not-for-profit salarypackaging benefits of up to $18,550 per annum tax free. Thiswill allow you to take home more of your income before it istaxed!
• Free PCYC gymmembership
• 15% discount onPCYC services such as Fun Squad, Gymnastics and Little nActive
• Volunteer dayevery year
• Access to ourEmployee Assistance Program (EAP)
• Access to ouronline learning management system and facilitated programs,such as our Leadership Development Program – Your careerprogression is important to us!
• Access to ourcorporate health plan with HCF, offering very competitive andcomprehensive health insurance products

Your NewRole

You will be at theforefront responding to club enquiries, providing advice andinformation as well as partaking in up-selling and cross-selling ofPCYC products and services. You will also prepare point of saledevices including cash registers and electronic swipe devices inaddition to some office administration.We’re committed to fostering asupportive, respectful, and positive atmosphere where everyone iswelcome. Every interaction with our members is designed tocontribute to their sense of belonging and growth. By joining us,you’ll play a crucial role in directly influencing positive changein your community.

AboutYou

• Minimum 12months experience working in a customer service or salesrole
• Intermediateskills in the Microsoft Office Suite (Word, Excel,Outlook)
• Current FirstAid and CPR certificates (or ability to obtain)
• Qualification inFitness, Sport and Recreation or similar or interest indeveloping in this area (nice to have but notrequired)

OurCommitment to Safeguarding

PCYC Queensland iscommitted to creating safe, inclusive environments where childrenand young people are protected, respected and supported to thrive.Safeguarding is a shared responsibility across our teams, supportedby our long-standing partnership with the Queensland Police Service(QPS).

Pleasenote:Working With Children Check (Blue Card) No Card, NoStart and Restricted Person legislation applies.All PCYCemployees are required to complete a National Police Check uponcommencement.

PCYC is committed tobuilding and supporting a diverse and inclusive workforce. Wewelcome applications from Aboriginal and Torres Strait Islanderpeoples and from people of all backgrounds, identities, and livedexperiences.