Membership And Sales Officer | Maranoa (Roma)
Pcyc Roma/Maranoa
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Benefits offered by this job
Job summary
PCYC Maranoa (Roma) is seeking a casual Membership and Sales Officer to welcome members and visitors, convert enquiries to memberships, and promote programs across shifts from Monday to Friday 9:00am–7:00pm and Saturday 9:00am–12:00pm. The role focuses on building relationships, delivering outstanding service and supporting club operations in Roma.
Located in the heart of Roma, you will help grow the club while creating welcoming experiences, with flexibility across operating hours highly
Qualifications
- Minimum 12 months' experience in a customer service or sales role.
- Hold or be able to obtain Queensland Working with Children Check (Blue Card).
- Consent to a National Police Check.
- Strong communication and relationship-building skills.
Responsibilities
- Convert enquiries into memberships through proactive follow-up and relationship building.
- Connect members with programs and services to support their goals.
- Deliver outstanding member service and support day-to-day club operations.
Skills
Education
Job description
If you're someone who enjoys talking to people, building relationships and helping others take the next step in their health and wellbeing journey, this role offers the best of both worlds.
Located in the heart of Roma, our well-established PCYC club is a place where people know each other by name and community connections matter. We're looking for a casual Membership and Sales Officer to support shifts across the club and help create welcoming experiences for our members and visitors.
As our Membership and Sales Officer, you'll be the friendly face and voice helping people discover everything PCYC has to offer. From following up enquiries and welcoming new members to promoting programs and services, you'll play a key role in growing the club while creating positive experiences for the people who walk through our doors.
- Convert enquiries into memberships through proactive follow-up, appointments and relationship building
- Connect members with programs, services and opportunities that support their goals and keep them engaged
- Deliver outstanding member service while supporting the day-to-day operations of the club
This is more than a sales role. Every membership you help create strengthens a community organisation that supports young people, families and healthier lifestyles.
- Combine customer service, sales and community impact in one varied role
- Build genuine relationships with members and become a familiar face in the club
- Work in a fitness and recreation environment where you can help people achieve their goals
At PCYC Queensland, we look for people who are connected to their purpose and care about the impact they have on children, young people and communities.
Our people are warm, respectful and inclusive. We value people from all walks of life, including those who may not have followed a traditional pathway.
- Have a genuine interest in health, fitness and active lifestyles
- Enjoy talking to people and making them feel welcome
- Are confident building relationships and identifying opportunities to help others
- Get satisfaction from achieving goals and contributing to team success
- Are committed to creating safe and inclusive spaces for children, young people and communities
You’ll bring the confidence to connect with people, the drive to follow through on opportunities and a genuine commitment to customer service. Whether your experience comes from fitness, retail, hospitality, recreation or another customer-facing environment, you’ll know how to build relationships and create positive customer experiences.
- Hold, or be able to obtain before commencement, a Queensland Working with Children Check (Blue Card)
- Consent to a National Police Check
- Minimum 12 months' experience in a customer service or sales role
- Demonstrated ability to support and successfully close a sales process
- Strong communication and relationship-building skills
- Ability to work independently and as part of a team
- Current First Aid and CPR certificates
- Relevant tertiary qualification in fitness, sport and recreation or a related field
- Light rigid driver's licence or eligibility to obtain one if required
PCYC Queensland is a profit-for-purpose organisation focused on building safer, healthier communities through youth development.
In partnership with the Queensland Police Service, we work across Queensland delivering programs and services that support young people to feel connected, supported and empowered.
- Salary packaging: Eligible employees can use up to $18,550 per year in pre-tax salary for eligible living expenses, meals and entertainment, helping reduce the tax they pay.
- Free 24/7 gym membership at all PCYC Queensland gyms
- 15% discount on PCYC services, including OSHC, gymnastics, aquatics and other programs
- A day to give back: One paid day each year to volunteer with PCYC and support our mission of building safer, healthier communities through youth development.
- Corporate Health Plans: Access to exclusive health insurance offers
- Employee Benefits and Discounts: Save on travel, household goods, electronics, health, fitness and more through our partnerships and benefits portal.
- Access to our comprehensive Employee Wellbeing Platform available to you and your family
- Grow with PCYC: Ongoing learning, professional development and leadership opportunities to help you build your skills and advance your career.
PCYC Queensland is committed to creating safe, inclusive environments where children and young people are protected, respected and supported to thrive.
Safeguarding is a shared responsibility across all teams and is supported by our long-standing partnership with the Queensland Police Service.
Please note: No Blue Card, No Start. Restricted Person legislation applies. All employees are required to complete a National Police Check upon commencement.
PCYC is committed to building and supporting a diverse and inclusive workforce. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and lived experiences.
We encourage you to apply promptly as the advertisement may close early if a suitable candidate is identified.
- - MSO PD_June26.pdf
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