Member-Focused Personal Banker - Banking with Purpose

Beyond Bank Australia; Canberra; Vor Ort; AUD 60.000 - 76.000; Vollzeit

Benefits dieser Stelle

6 extra paid leave days per year

3 paid work-life balance days

Paid community volunteer days

Employee discounts

Health and wellbeing initiatives

Flexible, diverse working environment

Career development opportunities

Zusammenfassung

Beyond Bank Australia is hiring Personal Bankers to join the ACT branch network. You will deliver exceptional member service aligned with our Member Ownership Strategy while working to achieve individual targets that contribute to branch performance.

You will build lasting relationships, understand member needs, and promote our range of financial products and lending solutions. The role offers a supportive team, development opportunities, and community-focused values.

Qualifikationen

• A passion for building lasting relationships and serving the local community.
• Able to work in a dynamic customer service environment.
• Excellent problem solving and analytical skills.
• Demonstrated experience in customer service environment, retail, sales and/or banking.
• Banking or Financial services experience desirable, but not essential.

Aufgaben

• Provide a local member owned banking experience to new and existing members.
• Proactively connect members needs to Beyond Bank’s offerings through listening.
• Manage general enquiries and provide sound advice and information to our members.
• Contribute to a high performing team environment with your commitment to success and strong work ethic.
• Manage customer bank accounts, including opening, closing, and overseeing transactions.
• Proactively assist members to identify short, medium, long-term needs and aspirations, and act on this information through follow ups.

Kenntnisse

Customer service

Problem solving

Analytical skills

Teamwork

Retail experience

Banking experience

Jobbeschreibung

Beyond Bank Australia is hiring Personal Bankers to join the ACT branch network. You will deliver exceptional member service aligned with our Member Ownership Strategy while working to achieve individual targets that contribute to branch performance.

You will build lasting relationships, understand member needs, and promote our range of financial products and lending solutions. The role offers a supportive team, development opportunities, and community-focused values.