Member Experience Receptionist

Australian Institute of Company Directors; Western Australia; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Employee assistance program

One Team culture

Professional development opportunities

Education platform access

Job summary

Australian Institute of Company Directors is seeking a Receptionist to deliver high-quality front-desk and administrative support. You will be the first point of contact for members, clients and staff, ensuring a professional, well-organised office environment on Thursdays and Fridays.

You will manage enquiries, bookings, mail, and basic purchasing, while contributing to events and onboarding processes. Strong multitasking and IT skills are essential to succeed.

Qualifications

• Previous reception or front-desk experience in a professional setting.
• Strong administrative capability with high attention to detail.
• Experience engaging with a diverse range of stakeholders in a membership-based organisation.
• Excellent time management, organisational and prioritisation skills.
• Strong written and verbal communication skills.

Responsibilities

• Provide professional reception and switchboard services to members and visitors.
• Manage shared inboxes and respond to enquiries promptly and professionally.
• Coordinate meeting room and video conference bookings including room setup and catering.
• Handle incoming/outgoing mail and deliveries; maintain records and invoicing.
• Support office administration tasks such as purchase orders and supplier management.
• Assist with employee onboarding, inductions and workplace amenities.

Skills

Reception

Customer service

Office administration

Communication

Tools

Microsoft Word

Excel

Outlook

AV equipment

Job description

Australian Institute of Company Directors is seeking a Receptionist to deliver high-quality front-desk and administrative support. You will be the first point of contact for members, clients and staff, ensuring a professional, well-organised office environment on Thursdays and Fridays.

You will manage enquiries, bookings, mail, and basic purchasing, while contributing to events and onboarding processes. Strong multitasking and IT skills are essential to succeed.