Melbourne Office Experience Leader | Facilities & Services

Wotton Kearney; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

FLEX for all

Mentoring program

Culture of openness

CSR activities

Leaders of the pack

Parental leave entitlements

Purchased annual leave

Home office allowance

Education assistance

Employee Assistance Program

Job summary

Wotton Kearney in Melbourne seeks a Workplace Services Supervisor to be the go-to person for the office. This role is hands-on, highly visible and focused on delivering exceptional workplace experiences for employees, clients and visitors.

Based in our Melbourne office, you will manage facilities, meetings, catering and events, coordinate outsourced providers and work with partners to keep the office presentation-ready and running smoothly.

Qualifications

• Experience in workplace services, facilities, hospitality or another customer-focused environment.
• A proactive, hands-on approach and a willingness to roll up your sleeves and get things done.
• Strong stakeholder management skills and confidence building relationships at all levels.
• Experience working with external suppliers, contractors or service providers.
• The ability to manage competing priorities while maintaining a high standard of service.
• A warm, approachable communication style and genuine passion for creating positive workplace experiences.
• Strong organisational skills, sound judgement and a solutions-focused mindset.
• The confidence to take ownership, anticipate issues and see tasks through to completion.
• A collaborative approach and willingness to support the broader team wherever needed.

Responsibilities

• Be the face of our Melbourne office, creating a welcoming and professional experience for employees, clients and visitors.
• Lead the day-to-day workplace experience, ensuring the office is operational, well-presented and running smoothly.
• Coordinate outsourced concierge and hospitality providers, maintaining high service and presentation standards.
• Oversee meeting rooms, office facilities, catering, events and shared spaces to ensure they're always presentation-ready.
• Manage facilities requests, maintenance issues and office operations, working closely with building management and suppliers.
• Support office events, client functions and employee initiatives from planning through to delivery.
• Build strong relationships across the business and provide practical, solutions-focused support to stakeholders at all levels.
• Identify opportunities to improve workplace services and help deliver a consistent, high-quality experience across the office.

Skills

Workplace services

Facilities management

Hospitality

Stakeholder management

Supplier management

Prioritisation

Communication

Organisation

Ownership

Collaboration

Job description

Wotton Kearney in Melbourne seeks a Workplace Services Supervisor to be the go-to person for the office. This role is hands-on, highly visible and focused on delivering exceptional workplace experiences for employees, clients and visitors.

Based in our Melbourne office, you will manage facilities, meetings, catering and events, coordinate outsourced providers and work with partners to keep the office presentation-ready and running smoothly.