Medical Secretary/Receptionist

Central Sydney Cardiology; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Central Sydney Cardiology seeks a dedicated Medical Secretary/Receptionist to support our busy academic cardiology practice. This full-time role focuses on patient care coordination, front-desk duties and efficient administration in a clinical setting.

The successful candidate will be meticulous, empathetic and capable of clear communication with patients, families and health professionals by face-to-face contact, phone and email, with training in medical terminology provided.

Qualifications

• Experience in hospitality or customer service essential.
• Typing speed and accuracy are important in business settings.
• Calm disposition under pressure and ability to multitask.
• Clear communication face-to-face, on the phone and via email with patients and health professionals.
• Training in medical terminology and Practice IT systems will be provided.

Responsibilities

• Provide administrative support for patient care and receptionist duties in a busy cardiology practice.
• Coordinate appointments, manage patient flow and documentation with care and professionalism.
• Liaise with patients, families and health professionals to ensure smooth clinical operations.
• Maintain meticulous records and support team collaboration throughout the day.

Skills

Communication

People skills

Typing speed

Numeracy

Customer service

Teamwork

Medical terminology

Tools

Practice IT systems

Job description

Our Academic Cardiology practice is looking for a Medical Secretary/Receptionist to join our busy team. This is a full-time position only.

This role requires energy, enthusiasm and a keenness to learn the skills required to provide administrative support for patient care. An ability to work collaboratively with consideration and compassion for both patients and your colleagues is essential.

Given that patients attending the practice are sick and often stressed, an ability to maintain a caring approach to patients and their families is very important.

This challenging role requires someone who is extremely meticulous, thoughtful and thorough - following through tasks to the finish. It requires excellent attention to detail and the ability to work autonomously. The successful candidate will have excellent people skills and an ability to communicate clearly face to face, over the telephone and via email with patients, colleagues and other health professionals.

Training in medical terminology and Practice IT systems will be provided. Previous hospitality or customer service experience is essential for this role. Obviously clinical skills obtained via Nursing or other Allied Health roles would be an advantage as would previous experience in a similar role.

An ability to type with reasonable speed and accuracy would certainly help. Basic numeracy is clearly important in a business setting. A calm disposition under pressure is key to being able to cope with the role and teamwork is essential.

This is a very busy role which requires a lot of patience, flexibility and the ability to multitask continuously throughout the day.

Naturally, the practice looks for those who aspire to excel at their work while maintaining a collaborative approach tempered by a sense of humour.

Salary advertised is a guide and is dependent on level of experience.