Medical Secretary/ Practice Administrator

Sydney Voice & Swallowing; Sydney; Sur place; AUD 50 000 - 70 000; Plein temps

Résumé du poste

Sydney Voice & Swallowing is seeking an experienced Medical Secretary / Practice Administrator to support our ENT specialists across multiple Sydney locations. The role demands independence, reliability, and strong medical administration skills in a busy practice.

You will join a small team supporting surgeons, management, and administrative staff, ensuring smooth clinic flow and accurate records. Part-time or full-time arrangements are considered to suit the right candidate.

Qualifications

• Minimum 2–3 years in medical administration or secretarial roles.
• Experience in specialist or surgical medical practice.
• Proficiency with Genie practice management software.
• Experience with Xero or similar accounting software.
• ENT practice experience is advantageous but not essential.

Responsabilités

• Manage clinic bookings and schedules.
• Handle reception and patient communications.
• Coordinate referrals, correspondence and results.
• Manage Medicare, DVA, health fund and private billing.
• Prepare surgical/theatre bookings.
• Maintain electronic medical records and billing.

Connaissances

Medical reception

Secretarial experience

Specialist practice admin

Independent work

Attention to detail

Outils

Genie practice management

Xero

Description du poste

Medical Secretary/ Practice Administrator

Sydney Voice & Swallowing - St Leonards Park NSW

Medical Secretary / Practice Administrator - Specialist ENT Practice

Part-time or Full-time
Locations: Green Square, St Leonards and Drummoyne, Sydney

Sydney ENT Specilists are an established specialist ENT and laryngology practice providing high-quality care across three Sydney locations.

We are looking for an experienced Medical Secretary / Practice Administrator to join our established administrative team.

This is not an entry-level reception role. We are looking for someone with solid experience in medical administration who can work confidently and independently, manage day-to-day responsibilities with minimal supervision, and contribute positively to a small, busy specialist practice.

You will work alongside our Practice Manager, Senior Administrator and junior administrative staff, supporting our ENT surgeons and helping ensure the smooth running of clinics across multiple locations.

Key responsibilities

Managing specialist clinic bookings and schedules

Reception and patient communications

Coordinating referrals, correspondence and results

Surgical and theatre bookings

Medicare, DVA, health fund and private billing

Processing payments and accounts

Liaising with hospitals, referring doctors and allied health professionals

Managing patient enquiries and resolving routine administrative issues

Maintaining accurate electronic medical records

Supporting efficient clinic flow

Assisting with general practice administration

Working collaboratively across our Green Square, St Leonards and Drummoyne locations

About you

We are looking for someone who already understands the demands of working in a busy medical practice and can contribute from the outset.

You will ideally be:

Experienced in medical reception, medical secretarial or specialist practice administration

Organised, dependable and attentive to detail

Comfortable working independently and using initiative

Able to prioritise competing demands in a busy clinic

Confident communicating with patients, doctors, hospitals and other healthcare providers

Professional, approachable and calm under pressure

Comfortable working as part of a small team

Willing to take ownership of tasks and follow problems through to completion

Experience

Ideally you will have:

At least 2-3 years of medical administration or medical secretarial experience

Previous experience in a specialist or surgical medical practice

Experience with appointment management, billing and patient administration

Experience coordinating surgical or theatre bookings - desirable

Familiarity with Genie practice management software - strongly preferred

Experience with Xero or similar accounting software - advantageous

ENT experience - advantageous but not essential

Applicants with strong experience using another specialist medical practice management system are also encouraged to apply.

The role

We are open to either part-time or full-time employment for the right person.

This role would suit an experienced medical administrator who does not necessarily want a management position but is looking for a stable, interesting role with greater responsibility than a standard reception position.

You will be joining an established team with experienced administrative support already in place, while still having the autonomy to manage your own responsibilities.

There is scope for the role to develop over time according to your experience, strengths and interests as the practice continues to grow.

What we offer

Part-time or full-time flexibility

An established and supportive administrative team

A varied role within a specialist surgical practice

The opportunity to work independently without carrying practice-management responsibility

Exposure to a broad range of specialist ENT and laryngology work

Opportunity for the role to evolve as the practice grows

Competitive remuneration based on experience