Medical Secretary

GenesisCare Northern Holdings Pty Ltd; St Leonards; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Qantas membership discount

Anytime Fitness Gym membershipdiscount

12 weeks paid parental leave

Bupa discount

Fitness Passport

Job summary

GenesisCare Australia is seeking an experienced Medical Secretary to support the Prostate and Urology services across our clinics in St Leonards and Frenchs Forest. You will coordinate consultations, procedures and treatment pathways, acting as the key link between patients, referrers and clinicians to ensure a compassionate patient journey.

The role suits someone with medical administration experience, strong terminology knowledge, and excellent communication and organisational skills who can

Qualifications

• Demonstrated medical administration experience in busy medical clinics.
• Strong medical terminology knowledge.
• Excellent communication with patients, referrers and clinicians.
• Highly organised with attention to detail and time management.

Responsibilities

• Coordinate consultations, procedures and treatment appointments.
• Register new patients and manage referrals for the team and doctors.
• Liaise with external clinics to ensure continuity of care.
• Manage consultants' diaries and clinic schedules; support invoicing and data collection.

Skills

Medical terminology

Medical administration

Communication skills

Organisational skills

Independent worker

Tools

Microsoft Office

Clinical administration systems

Job description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to Join the team? GenesisCare now has an exciting opportunity for an experienced Medical Secretary to join our team, supporting our Prostate and Urology services across our clinics located in St Leonards and Frenchs Forest. This is an opportunity to become a valued member of a specialist clinical team, working directly alongside our Cancer Nurse Coordinators and Radiation Oncologists to support patients through every stage of their care journey. Acting as a key link between patients, referrers and clinicians, you'll play an important role in coordinating consultations, procedures and treatment pathways while ensuring a seamless and compassionate patient experience. This role is ideal for an experienced medical administrator who enjoys building strong relationships, thrives in a fast paced and changing environment, and takes pride in delivering exceptional patient care. On offer is a permanent full time role working 38 hours per week.

More specifically, you will:

• Ensure a high level of patient service is provided, delivering a positive and supportive experience for every patient.
• Remain highly organised and responsive in a busy environment where patient care is always the priority.
• Build strong professional relationships with external clinicians, referrers and support staff.
• Register new patients and manage all incoming referrals relevant to the team and Doctors.
• Liaise with external clinics to support continuity of care and timely communication.
• Coordinate consultations, procedures and treatment appointments efficiently and accurately.
• Navigate various software programs for scheduling and invoicing and data collection, manage Consultant diaries to optimise clinic schedules and patient access.
• Work collaboratively within multidisciplinary teams, supporting shared goals and positive patient outcomes.
• Maintain accurate documentation and clear communication across all stakeholders.

We’re interested in hearing from people who:

• Demonstrate exceptional and in-depth medical administration experience and medical terminology with previous experience working in busy medical clinics.
• Have high level communication skills, providing excellent patient care and communication.
• Show strong organization and communication skills.
• Are self-driven and have the ability to work successfully, independently and in a fast-paced team environment.
• Demonstrate exceptional phone manner and ability to handle a high volume of patient tasks and enquiries.
• Have high attention to detail and excellent organisational skills to enable resolution of urgent matters and time critical medical appointments.
• Are proficient in clinical administration systems, as well as Microsoft Office software.
• Have a collaborative approach in working with the wider administration team and both internal and external customers, in line with Genesis Values.
• Have experience working with oncology patients (desired).

Benefits of joining our team:

• Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
• Internal and external training and development opportunities.
• All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
• Learn and grow with our award-winning development programs.

Range of benefits available:

• Qantas membership discount
• Anytime Fitness Gym membership discount
• 12 weeks paid parental leave
• Bupa discount

Fitness Passport - enabling unlimited access and value across extensive choice of fitness facilities.

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose. GenesisCare is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs GenesisCare is an Equal Opportunity Employer. People centricity is at the heart of what we do, whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build a culture of care that is patient focused and performance driven. We are always improving, designing new and higher standards for clinical excellence and patient satisfaction. Across our network, we employ talented and passionate health care and business professionals to ensure we deliver on our patient promise. Join us at GenesisCare.