Medical Receptionist: Warm Patient Care & Admin

MediPharm Medical Practice; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

MediPharm Medical Practice in Sydney is seeking a casual medical receptionist to support a busy health care team. You will warmly welcome patients, assist with enquiries and appointments, and help maintain smooth clinic operations.

Responsibilities include handling calls with professionalism, processing payments, and safeguarding patient records while upholding strict confidentiality in a fast-paced medical environment.

Qualifications

• Medical admin: 1 year (Required).
• Customer service: 1 year (Required).
• Proficiency with computer systems and PDF handling.
• Ability to work in a healthcare environment.

Responsibilities

• Provide a warm welcome and assist patients with enquiries and appointments.
• Handle telephone enquiries with professionalism and courtesy.
• Process patient payments accurately via cash and EFTPOS.
• Ensure the secure and efficient storage and retrieval of patient and practice records.
• Maintain confidentiality of patient personal and financial information at all times.
• Keep the reception area and clinic rooms clean and organized.

Skills

Customer service

Teamwork

Communication

Empathy

Punctuality

Tools

PDF skills

Job description

MediPharm Medical Practice in Sydney is seeking a casual medical receptionist to support a busy health care team. You will warmly welcome patients, assist with enquiries and appointments, and help maintain smooth clinic operations.

Responsibilities include handling calls with professionalism, processing payments, and safeguarding patient records while upholding strict confidentiality in a fast-paced medical environment.