Medical Receptionist

MediPharm Medical Practice; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

MediPharm Medical Practice in Sydney is seeking a casual medical receptionist to support a busy health care team. You will warmly welcome patients, assist with enquiries and appointments, and help maintain smooth clinic operations.

Responsibilities include handling calls with professionalism, processing payments, and safeguarding patient records while upholding strict confidentiality in a fast-paced medical environment.

Qualifications

• Medical admin: 1 year (Required).
• Customer service: 1 year (Required).
• Proficiency with computer systems and PDF handling.
• Ability to work in a healthcare environment.

Responsibilities

• Provide a warm welcome and assist patients with enquiries and appointments.
• Handle telephone enquiries with professionalism and courtesy.
• Process patient payments accurately via cash and EFTPOS.
• Ensure the secure and efficient storage and retrieval of patient and practice records.
• Maintain confidentiality of patient personal and financial information at all times.
• Keep the reception area and clinic rooms clean and organized.

Skills

Customer service

Teamwork

Communication

Empathy

Punctuality

Tools

PDF skills

Job description

This is a casual medical reception position providing support to a healthcare practice.

Key responsibilities

• Provide a warm welcome and assist patients with their enquiries and appointments


• Handle telephone enquiries with professionalism and courtesy


• Process patient payments accurately via cash and EFTPOS


• Ensure the secure and efficient storage and retrieval of patient and practice records


• Maintain confidentiality of patient personal and financial information at all times


• Keep the reception area and clinic rooms clean and organized

About you

• Previous medical reception experience is highly valued


• Proficiency in computer skills, with PDF skills being a significant advantage


• Outstanding customer service and teamwork skills


• Ability to work effectively under pressure


• Commitment to ethical conduct and behaviour


• Excellent verbal and written communication skills


• Empathy towards patients


• Strong work ethic, a can-do attitude, and the ability to meet performance targets


• Punctuality and reliability are essential


• Medical admin: 1 year (Required)


• Customer service: 1 year (Required)


• Work Authorisation: Australia (Required)