Medical Receptionist: Warm, Front-Desk Specialist

Bupa; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Health insurance discounts

Partner discounts

Job summary

Bupa Medical in Gordon, Sydney, is hiring a casual Medical Receptionist to warmly greet patients, answer phones and keep the clinic running smoothly. You’ll create calm out of chaos, ensuring a welcoming, professional front desk experience.

Your day will be dynamic: coordinating appointments, registering new patients, updating records, processing payments and health insurance questions, and supporting the care team with organisation and confidentiality.

Qualifications

• Previous GP Medical Receptionist experience is favourable
• Availability on Mondays, Tuesdays and Fridays is preferred, however shifts available Monday through to Saturday
• Best Practice experience is advantageous
• Register new patients and update existing patient information accurately in the clinic's system
• Manage appointment bookings efficiently and coordinate with medical staff
• Assist in processing payments and health insurance questions, ensuring confidentiality
• Keep the reception area clean, organised and stocked with supplies
• Demonstrate teamwork and communication with the nursing team

Responsibilities

• Greet patients and visitors in a professional, friendly manner from arrival to departure
• Register new patients and update existing patient information in the system
• Manage appointment bookings and coordinate with staff for consultations and tests
• Process payments and health insurance inquiries with accuracy
• Maintain a clean, stocked reception area and monitor inventory
• Support the general practice nursing team with effective communication

Job description

Bupa Medical in Gordon, Sydney, is hiring a casual Medical Receptionist to warmly greet patients, answer phones and keep the clinic running smoothly. You’ll create calm out of chaos, ensuring a welcoming, professional front desk experience.

Your day will be dynamic: coordinating appointments, registering new patients, updating records, processing payments and health insurance questions, and supporting the care team with organisation and confidentiality.