Medical Receptionist — Immediate Start in Growth‑Oriented Clinic

HealthcareLink Trust; Richmond; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Career development

Staff wellbeing

Supportive team environment

Recognition and rewards

Job summary

HealthcareLink Trust in Richmond NSW is seeking a Medical Receptionist to join a friendly private practice. Immediate start for a candidate with front-desk experience, who thrives in an inclusive, growth-focused environment.

The role involves greeting patients, managing appointments, handling bulk billing, and ensuring accurate records while maintaining confidentiality. Training, supportive team, and development opportunities are highlighted.

Qualifications

• 1-6 years front-desk experience preferred in a medical setting.
• Experience with bulk billing processes and basic financial tasks preferred.
• Strong and clear communication with patients and staff.
• Good organisation, accuracy, and privacy compliance are essential.

Responsibilities

• Greet patients warmly and manage a service-oriented check-in.
• Schedule and adjust appointments using clinic software.
• Process bulk billing transactions and reconcile payments.
• Answer calls, triage requests, and relay basic clinical queries per protocol.
• Maintain patient confidentiality and support privacy obligations.
• Coordinate referrals and communication between clinicians and patients.

Skills

Strong interpersonal skills

Excellent communication

Bulk billing experience

Attention to detail

Privacy and confidentiality

Tools

Practice management software

Microsoft Office

Job description

HealthcareLink Trust in Richmond NSW is seeking a Medical Receptionist to join a friendly private practice. Immediate start for a candidate with front-desk experience, who thrives in an inclusive, growth-focused environment.

The role involves greeting patients, managing appointments, handling bulk billing, and ensuring accurate records while maintaining confidentiality. Training, supportive team, and development opportunities are highlighted.