Medical Receptionist - Full Time

Private Practice Medical Consulting; Brisbane; In loco; AUD 41.000 - 48.000; Tempo pieno

Descrizione del lavoro

Onyx Health Scarborough is opening in November 2026 with a brand new, modern facility. We’re seeking a Medical Receptionist who will be the welcoming first hello for patients, keeping the day moving with warm, professional service and efficient front desk support.

You will work with cutting-edge practice software and a collaborative team. We value warmth, initiative and genuine care for people, ensuring an exceptional patient experience.

Competenze

• Medical receptionist experience, especially with Best Practice.

Mansioni

• Greet patients and manage the busy front desk.
• Answer phone calls and schedule appointments.
• Coordinate with doctors, nurses and team to keep the day running.
• Utilize modern systems (Best Practice, HotDoc, Cubiko, Samantha) to streamline administration.

Conoscenze

People skills

Warm demeanor

Front desk management

Tech-savvy

Strumenti

Best Practice

Descrizione del lavoro

Brand New Onyx Health Scarborough | Opening November 2026
Full Time | $30 to $35 per hour + Super

We're starting with a blank canvas.

New clinic.

New team.

New ideas.

And we're looking for an amazing Medical Receptionist who wants to help us create the kind of front desk experience patients remember for all the right reasons.

Onyx Health Scarborough is opening in November 2026 in a brand new, beautifully designed facility.

We're creating a modern medical practice that's warm, efficient, innovative and genuinely enjoyable to work in.

And because we're starting fresh, we're not interested in hearing:

“But that's how we've always done it.”

We'd much rather hear:

“I've got an idea…”

RECEPTION IS THE HEARTBEAT OF A GREAT PRACTICE

You aren't just answering phones.

You're the first hello.

The calm voice when someone's worried.

The person keeping the day moving.

The connection between our patients, doctors, nurses and team.

And we think that's pretty important.

That's why we want someone who takes pride in creating an incredible patient experience.

GOOD PEOPLE + GREAT TECHNOLOGY

You'll be working with modern systems including:

Best Practice | HotDoc | Cubiko | Samantha

We want smart technology and good processes taking care of unnecessary administration so our team can focus on the things technology can't replace:

Kindness. Communication. Common sense. And genuinely caring about people.

YOU MIGHT BE OUR PERSON IF...

• You love working with people
• You're warm, friendly and professional
• You're organised without being rigid
• You can manage a busy front desk and still greet the next patient with a smile
• You're comfortable with technology
• You have excellent attention to detail
• You notice things before someone needs to ask
• You enjoy being part of a team
• You communicate beautifully with patients and colleagues
• You bring solutions and ideas
• You want to contribute to creating a great workplace

Medical reception experience, particularly with Best Practice, will be highly regarded.

But we're also interested in the person behind the CV.

Skills can be developed.

Systems can be taught.

But warmth, initiative and genuinely caring about people are what make an exceptional receptionist.

HELP US CREATE SOMETHING AMAZING

We don't want to build just another medical clinic.

We want to create somewhere our doctors want to practice.

Somewhere our patients feel looked after.

Somewhere ideas are welcomed.

And somewhere our team can genuinely say:

“I love working here.”

If you're looking at your current role thinking, “I'm ready for something new…”

Applicable award minimums, penalties and other entitlements apply.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a medical receptionist?
• How much notice are you required to give your current employer?

What can I earn as a Medical Receptionist