Patient Experience Medical Receptionist | Front Desk Pro

Private Practice Medical Consulting; Brisbane; Vor Ort; AUD 41.000 - 48.000; Vollzeit

Zusammenfassung

Private Practice Medical Consulting in Brisbane is seeking an amazing Medical Receptionist to join our brand new clinic. You’ll be the first hello for patients, handling front desk tasks, phones, and scheduling, while keeping the day moving with warmth and efficiency.

We value friendly, professional team players who are comfortable with technology and eager to contribute ideas. Prior experience with Best Practice or similar systems is highly regarded.

Qualifikationen

• Experience in medical reception preferred.
• Familiar with Best Practice or similar practice management software.

Aufgaben

• Greet patients and answer phones at a busy front desk.
• Coordinate bookings and patient flow to keep the day moving smoothly.
• Loster accuracy and professionalism when communicating with patients and the care team.

Kenntnisse

People skills

Communication

Organised

Tech savvy

Tools

Best Practice

HotDoc

Cubiko

Samantha

Jobbeschreibung

Private Practice Medical Consulting – Brisbane QLD

Medical Administration (Healthcare and Medical)

Full time

30 to 35 per hour

Brand New Onyx Health Scarborough | Opening November 2026

Full Time | 30 to 35 per hour + Super

We're starting with a blank canvas.

New clinic.

New team.

New ideas.

And we're looking for an amazing Medical Receptionist who wants to help us create the kind of front desk experience patients remember for all the right reasons.

Onyx Health Scarborough is opening in November 2026 in a brand new, beautifully designed facility.

We're creating a modern medical practice that's warm, efficient, innovative and genuinely enjoyable to work in.

And because we're starting fresh, we're not interested in hearing:

“But that's how we've always done it.”

We'd much rather hear:

“I've got an idea…”

Reception is the heartbeat of a great practice

You aren't just answering phones.

You're the first hello.

The calm voice when someone's worried.

The person keeping the day moving.

The connection between our patients, doctors, nurses and team.

And we think that's pretty important.

That's why we want someone who takes pride in creating an incredible patient experience.

Good People + Great Technology

You'll be working with modern systems including:

Best Practice | HotDoc | Cubiko | Samantha

We want smart technology and good processes taking care of unnecessary administration so our team can focus on the things technology can't replace:

Kindness. Communication. Common sense. And genuinely caring about people.

You might be our person if...

You love working with people

You're warm, friendly and professional

You're organised without being rigid

You can manage a busy front desk and still greet the next patient with a smile

You're comfortable with technology

You have excellent attention to detail

You notice things before someone needs to ask

You enjoy being part of a team

You communicate beautifully with patients and colleagues

You bring solutions and ideas

You want to contribute to creating a great workplace

Medical reception experience, particularly with Best Practice, will be highly regarded.

But we're also interested in the person behind the CV.

Skills can be developed.

Systems can be taught.

But warmth, initiative and genuinely caring about people are what make an exceptional receptionist.

Help Us Create Something Amazing

We don't want to build just another medical clinic.

We want to create somewhere our doctors want to practice.

Somewhere our patients feel looked after.

Somewhere ideas are welcomed.

And somewhere our team can genuinely say:

“I love working here.”

If you're looking at your current role thinking, “I'm ready for something new…”

This might be it.

A warm welcome starts with you.

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