Medical Receptionist | Flexible Hours & Patient Care Focus

Qscan Group; Nowra; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Wonderful team

Flexible work arrangements

Fitness Passport

Paid parental leave

Flu vaccinations

Job summary

Qscan Group in Nowra is seeking a dedicated Medical Receptionist to join our clinic on a full-time, fixed-term basis until approximately 4 April 2027. You will be the first point of contact for patients, manage registrations, bookings, and billing, and support back-office duties with our booking and administration systems.

The ideal candidate brings strong customer service, organisational and interpersonal skills, and prior reception experience in a healthcare setting.

Qualifications

• Experience in a reception role, preferably in medical/healthcare settings.
• Strong communication and phone manner.
• Ability to manage competing priorities and maintain timely service.
• Proficiency with databases and systems.

Responsibilities

• First point of contact for patients, registrations and bookings.
• Handle payments, receipts, and billing.
• Operate the clinic's booking and administration systems.
• Support back-office tasks including data entry and reporting.

Skills

Customer service

Organisational skills

Interpersonal skills

Multitasking

Medical reception experience

Tools

Booking system

Billing software

Data entry

Job description

Qscan Group in Nowra is seeking a dedicated Medical Receptionist to join our clinic on a full-time, fixed-term basis until approximately 4 April 2027. You will be the first point of contact for patients, manage registrations, bookings, and billing, and support back-office duties with our booking and administration systems.

The ideal candidate brings strong customer service, organisational and interpersonal skills, and prior reception experience in a healthcare setting.