Medical Receptionist - Flexible Hours & Patient Care

Qscan Radiology; Redcliffe; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive remuneration

Employee discounts

Flexible Work Arrangements

Employee Assistance Program

Parental leave & flu vaccinations

Job summary

Qscan Group is seeking a dedicated Medical Receptionist for our Redcliffe clinic on a Full-Time basis. You will be the first point of contact for patients, handling registrations, bookings, triage, and queries while ensuring smooth front-desk operations.

Flexibility to work Saturdays is essential. The role includes payments, receipts, billing, and supporting back-office tasks as directed by the manager, with a focus on patient care and efficient service.

Qualifications

• Flexibility in working days and hours.
• Excellent interpersonal skills and a dedication to patient care.
• Ability to manage competing priorities and tasks while maintaining timely service.
• Interest in ongoing professional growth and development.
• Adaptability to various databases and systems.
• Previous experience as a receptionist, preferably in a medical or healthcare setting.

Responsibilities

• Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
• Manage payments, issue receipts, and handle billing and invoicing.
• Operate our booking system efficiently.
• Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.

Skills

Customer service

Interpersonal skills

Organisation

Adaptability

Long-term career mindset

Job description

Qscan Group is seeking a dedicated Medical Receptionist for our Redcliffe clinic on a Full-Time basis. You will be the first point of contact for patients, handling registrations, bookings, triage, and queries while ensuring smooth front-desk operations.

Flexibility to work Saturdays is essential. The role includes payments, receipts, billing, and supporting back-office tasks as directed by the manager, with a focus on patient care and efficient service.