Medical Front Desk Receptionist – Flexible Hours & Growth

Qscan Group; Gold Coast City; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Competitive salary

Flexible work arrangements

Employee assistance program

Parental leave

Flu vaccinations

Job summary

Qscan Group is seeking a friendly and professional Receptionist to join our Southport clinic on a full-time basis. You will be the welcoming face for patients and referrers, handling registrations, bookings, triage, and inquiries in a fast-paced environment.

In this role you will process payments, issue receipts, manage billing, and operate our booking system while supporting back-office activities and reporting. A patient‑focused mindset and excellent communication are essential to success.

Qualifications

• Experience as a receptionist, preferably in healthcare.
• Strong communication and organisational skills.
• Passionate about patient care and service.

Responsibilities

• Greet and register patients, handle bookings and triage.
• Process payments, issue receipts, and manage billing.
• Operate the appointment booking system efficiently.
• Support back-office tasks including data entry and reporting.

Skills

Customer service

Communication

Interpersonal skills

Reception experience

Healthcare setting

Tools

Booking system

Billing software

Job description

Qscan Group is seeking a friendly and professional Receptionist to join our Southport clinic on a full-time basis. You will be the welcoming face for patients and referrers, handling registrations, bookings, triage, and inquiries in a fast-paced environment.

In this role you will process payments, issue receipts, manage billing, and operate our booking system while supporting back-office activities and reporting. A patient‑focused mindset and excellent communication are essential to success.