Medical Receptionist & Clinic Admin — Community Health

Institute for Urban Indigenous Health; Caboolture; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Salary Sacrifice

Job summary

Institute for Urban Indigenous Health is seeking a Medical Receptionist for the MATSICHS clinics in Caboolture. The role focuses on delivering high-standard customer service, efficient appointment administration, and accurate client data and claims processing.

Daily duties include managing bookings, preparing patient files, and supporting the clinic team with allied health and specialist services. A current CPR and valid Queensland driver's licence are required.

Qualifications

• Proven customer service skills essential for front-desk roles.
• Accurate data entry and appointment management capabilities required.
• Experience with processing Medicare or clinic claims is a plus.

Responsibilities

• Adhere to high booking and attendance rates; manage daily appointment lists and follow-ups.
• Prepare for daily appointments by organizing client files and materials for clinicians.
• Provide client services to all clinic clients, including allied and specialist services.
• Process Medicare and WorkCover claims accurately and in a timely manner.
• Reconcile claims against income and address discrepancies.

Skills

Customer service

Data entry

Appointment scheduling

Tools

Medicare claims processing

Job description

Institute for Urban Indigenous Health is seeking a Medical Receptionist for the MATSICHS clinics in Caboolture. The role focuses on delivering high-standard customer service, efficient appointment administration, and accurate client data and claims processing.

Daily duties include managing bookings, preparing patient files, and supporting the clinic team with allied health and specialist services. A current CPR and valid Queensland driver's licence are required.