Community Health Medical Receptionist (Indigenous Health)

IUIH Institute for Urban Indigenous Health; Strathpine; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Salary sacrifice

Job summary

IUIH Institute for Urban Indigenous Health in Queensland is seeking a Medical Receptionist – MATSICHS to deliver high standards of customer service, manage client appointments, data and claims processing, and provide general admin support to the clinic team.

You will help improve patient flow and attendance, coordinate daily lists, and liaise with allied health and specialist services while contributing to the organisation’s goal of Closing the Gap in Indigenous health.

Qualifications

• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children’s Check (Qld Blue Card).
• Current CPR Certificate.

Responsibilities

• Adhere to practices to achieve high booking and attendance rates, including checking time requirements for each appointment, coordinating daily lists, calling patients to confirm attendance, managing changes and follow up appointments, monitoring and managing patient flow/wait times within the day.
• Prepare for daily appointments by providing the client files and relevant materials available to clinic health professionals and visiting health professionals.
• Provision of client services to all clients to the clinic including allied health and specialist health services, i.e. General, Family and Child Health, Podiatry, Optometry.
• PIP, Medicare Claims and Work-cover claims are processed in accurate and timely fashion.
• Claims are reconciled against received income and errors/discrepancies followed up.

Education

Criminal History Check

C Class Drivers Licence (QLD)

Working with Children’s Check (Qld Blue Card)

CPR Certificate

Job description

IUIH Institute for Urban Indigenous Health in Queensland is seeking a Medical Receptionist – MATSICHS to deliver high standards of customer service, manage client appointments, data and claims processing, and provide general admin support to the clinic team.

You will help improve patient flow and attendance, coordinate daily lists, and liaise with allied health and specialist services while contributing to the organisation’s goal of Closing the Gap in Indigenous health.