Indigenous Health Clinic Receptionist

Institute for Urban Indigenous Health Ltd; Strathpine; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Salary sacrifice program

Staff wellness activities

Growing Our Own Opportunities training

Job summary

Institute for Urban Indigenous Health Ltd in Queensland is seeking a Medical Receptionist – BiOC North to provide a high standard of customer service, manage client appointments, data and claims processing, and offer general administrative support to the Clinic Team. This role supports the Clinic in achieving higher patient numbers, better attendance, and improved billing performance.

The successful candidate will handle daily appointment prep, maintain patient flow, and ensure timely processing

Qualifications

• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children’s Check (Qld Blue Card).
• Current Disability Worker Screening Check (Qld Yellow Card).

Responsibilities

• Adhere to practices to achieve high booking and attendance rates, including checking time requirements for each appointment, coordinating daily lists, ringing patients to confirm attendance, managing changes and follow up appointments, monitoring and managing patient flow/wait times within the day.

Job description

Institute for Urban Indigenous Health Ltd in Queensland is seeking a Medical Receptionist – BiOC North to provide a high standard of customer service, manage client appointments, data and claims processing, and offer general administrative support to the Clinic Team. This role supports the Clinic in achieving higher patient numbers, better attendance, and improved billing performance.

The successful candidate will handle daily appointment prep, maintain patient flow, and ensure timely processing