Medical Receptionist - Align Orthopaedics + Rehab

Work Initiatives; Brisbane; On-site; AUD 55,000 - 75,000; Part time

Benefits offered by this job

Monthly in-practice lunches

Regular social events

Learning and growth opportunities

Stable team environment

Job summary

Align Orthopaedics + Rehab is seeking an experienced Medical Receptionist to join our busy multi-specialist practice at the Mater in South Brisbane. The role offers on-site work with flexible full-time or part-time options (minimum four days per week).

You will provide high-quality administrative support, schedule appointments, manage patient records and referrals, and handle patient inquiries across phone, email, and fax.

Qualifications

• Previous experience as a Medical Receptionist or Medical Secretary.
• Experience with medical software (Genie highly regarded).
• Strong organisational skills with the ability to prioritise tasks.
• A team-focused attitude and excellent communication skills.
• The ability to multitask and problem-solve in a busy environment.

Responsibilities

• Providing comprehensive administrative support to a team of specialists.
• Scheduling appointments and managing patient records.
• Coordinating referrals and clinic workflows.
• Handling patient enquiries via phone, email, and fax.
• Managing both in-room and off-site clinics.
• Processing patient accounts (Medicare, DVA, WorkCover, and third-party billing).

Skills

Medical receptionist experience

Genie (medical software)

Organisational skills

Team-oriented

Multitasking & problem-solving

Communication skills

Tools

Genie

Job description

Medical Receptionist - Align Orthopaedics + Rehab

We are seeking an experienced, enthusiastic and motivated Medical Receptionist to join our busy and growing multi-specialist practice at the Mater in South Brisbane.

This newly created position offers an exciting opportunity to join our friendly reception team and contribute to the smooth day-to-day operations of our newly refurbished offices. We ideally would like someone to commence the role in early November following the completion of our renovations.

About the Role

Available on a full-time or part-time basis (minimum four days per week), this role is ideal for someone with a positive, can-do attitude who enjoys working in a fast-paced, team-oriented environment.

Working alongside our experienced reception team, you will provide high-quality administrative support to a team of specialists and play an important role in ensuring the smooth and efficient operation of the practice.

Key Responsibilities

Your duties will include (but are not limited to):

• Providing comprehensive administrative support to a team of specialists
• Scheduling appointments and managing patient records
• Coordinating referrals and clinic workflows
• Handling patient enquiries via phone, email, and fax
• Managing both in-room and off-site clinics
• Processing patient accounts (Medicare, DVA, WorkCover, and third-party billing)

About You

To be successful in this role, you will have:

• Previous experience as a Medical Receptionist or Medical Secretary
• Experience with medical software (Genie highly regarded)
• Strong organisational skills with the ability to prioritise tasks
• A team-focused attitude and excellent communication skills
• The ability to multitask and problem-solve in a busy environment

What We Offer

• A supportive, friendly, and inclusive team environment
• Monthly in-practice lunches and regular social events
• A dynamic workplace with opportunities to learn and grow
• Stable role in a well-established and growing practice

This is an on-site role only (no work-from-home option).

Salary will be commensurate with experience and skill level.