Medical Receptionist & Admin - Noosa (Full-Time)

Balance Orthopaedics; Noosa Shire; On-site; AUD 52,000 - 60,000; Full time

Job summary

Balance Orthopaedics in Noosa Heads is seeking a Medical Receptionist / Medical Administrator. This permanent full-time role puts you at the centre of our busy specialist practice, welcoming patients, managing the phone line, and coordinating front-desk enquiries.

You will handle bookings across orthopaedics, fracture clinic and physio, manage invoicing and Medicare billing, support the surgeon and clinical team, and keep documentation up to date.

Qualifications

• At least 3 years of experience in medical administration.
• Experience with Genie practice management software is highly regarded.
• Confident, warm communication on the phone and at the front desk.
• Strong attention to detail with reliable follow-through.
• Solid understanding of Medicare, private health funds and third-party billing.

Responsibilities

• Welcoming patients and managing a busy phone and front-desk enquiry line.
• Booking and coordinating appointments across orthopaedics, fracture clinic and physio.
• Handling invoicing, receipting, and Medicare/health fund/third-party billing.
• Supporting our orthopaedic surgeon and clinical team with day-to-day admin.
• Keeping practice documentation and processes up to date.
• Helping the practice run smoothly as things get busy.

Skills

Customer service

Administrative skills

Communication

Attention to detail

Tools

Genie practice management

Microsoft Office

Job description

Balance Orthopaedics in Noosa Heads is seeking a Medical Receptionist / Medical Administrator. This permanent full-time role puts you at the centre of our busy specialist practice, welcoming patients, managing the phone line, and coordinating front-desk enquiries.

You will handle bookings across orthopaedics, fracture clinic and physio, manage invoicing and Medicare billing, support the surgeon and clinical team, and keep documentation up to date.