Medical Receptionist

On Point Skin Cancer Clinic; Noosa Shire; On-site; AUD 48,000 - 60,000; Full time

Job summary

On Point Skin Cancer Clinic in Noosaville is seeking a full-time receptionist to join our privately owned, mixed-billing practice. You will be the first point of contact for patients, supporting a small team in a fast-paced clinical environment.

Responsibilities include appointment scheduling, new patient registration, handling phone inquiries professionally, assisting patients, and maintaining tidy, stocked consultation rooms.

Qualifications

• Customer service and administrative experience are essential.
• Previous medical reception experience is preferred.
• Reliable, personable and able to think outside the box.

Responsibilities

• Appointment scheduling and new patient registration.
• Handle telephone calls professionally.
• Assist patients with enquiries.
• Provide support to doctors and keep consultation rooms tidy and stocked.
• Administrative duties including scanning and importing documents.
• Invoice and billing knowledge with Medicare items and Tyro is advantageous.
• Liaise with hospitals, specialists and pathologists.
• General tidying of clinic and kitchen; occasional sterilising.
• Marketing work and practice management tasks as directed.

Skills

Customer service

Administrative experience

Medical reception experience

Tools

Best Practice software

Tyro

Job description

We are a mixed billing, privately owned Skin Cancer Clinic, due to staff relocation, we are seeking a full-time receptionist in our new Noosaville clinic.

We value a collaborative spirit and require someone who thrives in a team environment but is also capable of working independently. If you are committed to providing exceptional patient care, we want to hear from you!

Qualifications & experience

Customer Service and administrational experience is essential. Previous Medical Reception experience is preferred but not necessary, we are looking for the right fit for our clinic. We expect applicants to be reliable, personable and to think outside the box.

Tasks & responsibilities

Appointment scheduling and maintenance including new patient registration.

Ability to manage telephone calls in a professional manner.

Assist patients with enquires.

Provide support to doctors. Ensure consultation rooms are tidy and fully stocked throughout the day.

Administrative stock control and general administrative duties e.g. scanning and importing documents.

Invoice and billing - previous experience and knowledge of Medicare Items numbers, Best Practice software and practice billing (Tyro) procedures are highly advantageous.

Liaising with Hospitals, Specialist Staff and Pathologists

General tidying of clinic including kitchen. Occasional sterilizing of equipment.

Marketing work, Practice Management elements. Possible project work as directed by the Practice Manager.