Medical Receptionist

Ochre Health Ltd; Warrnambool; Sur place; AUD 30 000 - 41 000; Temps partiel

Résumé du poste

Ochre Health Ltd in Warrnambool is seeking an experienced Part-time Receptionist to join our supportive team. You will be the first point of contact for patients, answer phones, arrange appointments, process claims and payments, and perform general reception tasks.

The role emphasizes compassionate communication with patients and families, collaboration with GPs and practice staff, and efficient medical administration.

Qualifications

• Front desk experience and reception duties.
• Experience with medical admin/reception is preferred.
• Best Practice software experience is advantageous.

Responsabilités

• Front desk administration: answering phones, scheduling, processing claims and payments.
• Liaise with patients, families and health professionals in a compassionate manner.
• Scanning and updating all patient-related correspondence and results.
• All general reception, administrative and medical support duties as required.
• Provide ongoing support to GP and practice nurse as required.
• Be a friendly point of contact between patients and the internal clinical team.
• Ability to work independently and as a team.
• Medical admin/reception experience preferred.

Connaissances

Customer service

Multi-tasking

Time management

Teamwork

Independent worker

Fast-paced environment

Outils

Best Practice software

Description du poste

We are looking for an experienced, reliable and enthusiastic Part time Receptionist to join our supportive team.

Established in 2002 by GPs Dr Ross Lamplugh and Dr Hamish Meldrum in Bourke, NSW, Ochre Health is a leading provider of primary healthcare in Australia, operating a network of over 60medical centres around the country. Built on a founding purpose of improving health in regional and rural communities and now partnering with over 350 doctors, the company is unique amongst its peers in recording and reporting on patient health outcomes

Responsibilities

• Front desk administration (answering phones, making appointments, processing claims and payments)
• Liaise with patients and their families, GP's, other health professionals and their staff in a compassionate manner
• Scanning and updating all patient-related correspondence and results
• All general reception, administrative and medical support duties as required
• Provide ongoing support to GP and practice nurse as required
• Be a friendly point of contact between patients and the internal clinical team
• Ability to work independently and as a team
• Medical admin/reception experience preferred
• Best Practice software experience highly regarded
• Strong Customer Service Skills with an ability to work in a fast-paced environment
• Show initiative and work productively within a team environment
• Ability to multi-task and prioritise duties
• Exceptional time management skills
• Establish and maintain a great rapport with patients and colleagues

If you meet the essential criteria, we look forward to receiving your application for this great role. We are keen to support you and your future career opportunities and welcome your responses.