Medical Receptionist

Ochre Health; Newcastle City Council; On-site; AUD 40,000 - 60,000; Part time

Job summary

Ochre Medical Centre Kotara is seeking an experienced Medical Receptionist for a temporary part-time or ongoing casual role to cover maternity leave and ongoing general staff leave. The role involves front desk duties, patient liaison, and supporting GPs and nurses in a busy general practice environment.

Experience in General Practice or Allied Health is preferred, with strong customer service and time management skills.

Qualifications

• Experience in General Practice or Allied Health / Medical Specialist is preferred.
• Strong customer service and communication skills essential.
• Ability to multi-task in a fast-paced environment and work both independently and in a team.

Responsibilities

• Front desk administration (answering phones, making appointments, processing claims and payments).
• Liaise with patients and families, GP's and other health professionals with compassion.
• Scanning and updating patient correspondence and results.
• General reception, administrative and medical support duties as required.
• Provide ongoing support to GP and practice nurse as required.

Skills

Front desk

Customer service

Time management

Teamwork

Communication

Tools

Best Practice software

Job description

Ochre Medical Centre Kotara are looking for an experienced Medical Receptionist to join our team on a temporary part-time or ongoing casual basis. We need cover for upcoming maternity leave as well as ongoing general staff leave.

Location: Ochre Medical Centre Kotara

Established in 2002 by GPs Dr Ross Lamplugh and Dr Hamish Meldrum in Bourke, NSW, Ochre Health is a leading provider of primary healthcare in Australia, operating a network of over 60medical centres around the country. Built on a founding purpose of improving health in regional and rural communities and now partnering with over 350 doctors, the company is unique amongst its peers in recording and reporting on patient health outcomes.

Responsibilities

• Front desk administration (answering phones, making appointments, processing claims and payments)
• Liaise with patients and their families, GP's, other health professionals and their staff in a compassionate manner
• Scanning and updating all patient-related correspondence and results
• All general reception, administrative and medical support duties as required
• Provide ongoing support to GP and practice nurse as required
• Be a friendly point of contact between patients and the internal clinical team
• Ability to work independently and as a team
• Experience in General Practice or Allied Health / Medical Specialist
• Best Practice software experience highly regarded
• Strong Customer Service Skills with an ability to work in a fast-paced environment
• Show initiative and work productively within a team environment
• Ability to multi-task and prioritise duties
• Exceptional time management skills
• Establish and maintain a great rapport with patients and colleagues

If you meet the essential criteria, we look forward to receiving your application for this great role within the Ochre Family. We are keen to support you and your future career opportunities and welcome your responses.