Medical Receptionist

Lumus Imaging; Taree; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Benefits platform

Fitness Passport

Corporate health insurance discounts

Novated leasing salary packaging

Online courses and learning paths

Employee Assistance Program

Job summary

Lumus Imaging, Mayo Private Hospital in Taree, is hiring a Medical Receptionist for a permanent part-time role. You will provide reception and admin support, acting as the first contact for patients, referrers and practitioners across multiple clinic locations in Taree and Forster.

No prior medical reception experience is required as onsite training is provided. The role involves patient bookings, data entry, Medicare/billing processing, and supporting daily clinic operations with a friendly,

Qualifications

• Experience in healthcare reception is desirable but not essential.
• Strong communication and customer service skills.
• High attention to detail and strong organisational abilities.
• Confidence using computers and administrative systems.
• Team-focused attitude with a commitment to patient care.
• Six weeks training provided.
• Opportunity to build a long-term career within a national healthcare organisation.

Responsibilities

• Welcoming patients and providing a professional first impression.
• Managing patient bookings, referrals, and enquiries (in person and via phone).
• Accurate data entry and maintenance of patient records.
• Processing Medicare, billing, and payment transactions.
• Supporting the smooth day-to-day operation of the clinic.

Skills

Strong communication

Customer service

Attention to detail

Team-oriented

Computers & admin systems

Tools

Medicare billing systems

Job description

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About the role

Lumus Imaging are hiring for a Medical Receptionist to join our team at Mayo Private Hospital in Taree. This is a permanent part-time opportunity, working 3-4 days per week (7.5 hours per day) across multiple clinic locations in Taree and Forster. Travel between sites will be required to provide reception support and cover where needed.

As a Medical Receptionist, you will play an essential role in the experience our patients have when they visit our clinics for medical imaging appointments. You will be responsible for providing reception and administrative support and acting as the first point of contact for patients, referrers and medical practitioners.

This role would suit someone who enjoys working with people, has strong communication skills and is comfortable using technology and learning new systems. No previous medical reception experience is required, as full onsite training will be provided. Whether you're looking to start a career in healthcare administration or bring your customer service experience into a healthcare setting, we'd love to hear from you.

Key responsibilities

• Welcoming patients and providing a professional and compassionate first impression
• Managing patient bookings, referrals, and enquiries (in person and via phone)
• Accurate data entry and maintenance of patient records
• Processing Medicare, billing, and payment transactions
• Supporting the smooth day-to-day operation of the clinic

About you

• Experience in a healthcare or medical reception/admin role is desirable but not essential
• Strong communication and customer service skills
• High attention to detail and strong organisational abilities
• Confidence using computers and administrative systems
• A team-focused attitude with a genuine commitment to patient care
• Part-time role with consistent hoursSupportive, welcoming team environment
• Six weeks training provided
• Opportunity to build a long-term career within a national healthcare organisation

Benefits and Wellbeing

• As part of working for Lumus Imaging, you will have access to a range of benefits including:
• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.