Clerical - Medical Receptionist

Lumus Imaging; Taree; Hybrid; AUD 40,000 - 52,000; Part time

Benefits offered by this job

Six weeks training

Job summary

Lumus Imaging is hiring a Medical Receptionist at Mayo Private Hospital in Taree. This permanent part-time role covers 3–4 days per week (7.5 hours daily) across Taree and Forster, with travel between sites to provide reception support.

You will be the first point of contact for patients, referrers and practitioners, handling bookings, data entry and Medicare/billing tasks. No previous medical reception experience is required as full onsite training will be provided.

Qualifications

• Experience in healthcare or medical reception desirable but not essential.
• Strong communication and customer service skills.
• High attention to detail and strong organisational abilities.
• Confidence using computers and administrative systems.

Responsibilities

• Welcoming patients and providing a professional and compassionate first impression.
• Managing patient bookings, referrals, and enquiries (in person and via phone).
• Accurate data entry and maintenance of patient records.
• Processing Medicare, billing, and payment transactions.
• Supporting the smooth day-to-day operation of the clinic.

Skills

Healthcare admin

Customer service

Data entry

Office software

Tools

Computer systems

Job description

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

About the role

Lumus Imaging are hiring for a Medical Receptionist to join our team at Mayo Private Hospital in Taree. This is a permanent part-time opportunity, working 3-4 days per week (7.5 hours per day) across multiple clinic locations in Taree and Forster. Travel between sites will be required to provide reception support and cover where needed.

As a Medical Receptionist, you will play an essential role in the experience our patients have when they visit our clinics for medical imaging appointments. You will be responsible for providing reception and administrative support and acting as the first point of contact for patients, referrers and medical practitioners.

This role would suit someone who enjoys working with people, has strong communication skills and is comfortable using technology and learning new systems. No previous medical reception experience is required, as full onsite training will be provided. Whether you're looking to start a career in healthcare administration or bring your customer service experience into a healthcare setting, we'd love to hear from you.

Key responsibilities

• Welcoming patients and providing a professional and compassionate first impression
• Managing patient bookings, referrals, and enquiries (in person and via phone)
• Accurate data entry and maintenance of patient records
• Processing Medicare, billing, and payment transactions
• Supporting the smooth day-to-day operation of the clinic

About you

• Experience in a healthcare or medical reception/admin role is desirable but not essential
• Strong communication and customer service skills
• High attention to detail and strong organisational abilities
• Confidence using computers and administrative systems
• A team-focused attitude with a genuine commitment to patient care
• Part-time role with consistent hours
• Supportive, welcoming team environment
• Six weeks training provided
• Opportunity to build a long-term career within a national healthcare organisation

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.