Medical Receptionist

Silver Search; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Silver Search is seeking a Senior Receptionist to join a busy multidisciplinary mental health clinic on Sydney’s Northern Beaches. The role blends front-of-house duties with coordination, scheduling and clinic management support, helping the team deliver a welcoming and efficient patient experience.

You will manage reception, scheduling, patient enquiries and collaborate with clinicians and staff to ensure smooth operations while upholding calm, professional service for patients and

Qualifications

• Previous experience in specialist practice administration.
• Excellent organisational skills and the ability to manage competing priorities.
• Confidence communicating with a diverse range of patients and healthcare professionals.
• A proactive, solutions-focused approach and strong attention to detail.
• The ability to take initiative, work independently and support a busy team.
• A warm, professional and compassionate manner, particularly when dealing with patients experiencing mental health challenges.
• Experience in mental health, psychology or a multidisciplinary healthcare setting would be highly regarded.

Responsibilities

• Managing a busy reception and patient enquiries, both in person and over the phone.
• Coordinating appointments, clinician schedules and room bookings.
• Supporting the day-to-day operations of a multidisciplinary clinic.
• Building strong relationships with clinicians, patients and other stakeholders.
• Assisting with administrative processes, billing and patient records.
• Supporting workflow improvements and ensuring the clinic runs efficiently.
• Providing guidance and support to the wider administrative team as required.

Skills

Specialist practice administration

Organisational skills

Communication with patients

Independence & initiative

Mental health awareness

Job description

Silver Search is seeking an experienced and organised Senior Receptionist to join a busy, multidisciplinary mental health clinic on Sydney’s Northern Beaches.

This is an excellent opportunity for a confident Medical Receptionist who is ready to take the next step in their career, take on greater responsibility and play a key role in the day-to-day running of a busy clinic.

Working alongside a team of dedicated mental health professionals, you will help ensure the clinic operates smoothly while delivering a welcoming, professional and supportive experience for patients and practitioners alike.

About the Role
This is a hands-on position combining front-of-house responsibilities with a greater focus on coordination, organisation and supporting the overall management of the clinic.

Your responsibilities will include:

• Managing a busy reception and patient enquiries, both in person and over the phone.
• Coordinating appointments, clinician schedules and room bookings.
• Supporting the day-to-day operations of a multidisciplinary clinic.
• Building strong relationships with clinicians, patients and other stakeholders.
• Assisting with administrative processes, billing and patient records.
• Supporting workflow improvements and ensuring the clinic runs efficiently.
• Providing guidance and support to the wider administrative team as required.

Silver Search is seeking an experienced and organised Senior Receptionist to join a busy, multidisciplinary mental health clinic on Sydney’s Northern Beaches.

This is an excellent opportunity for a confident Medical Receptionist who is ready to take the next step in their career, take on greater responsibility and play a key role in the day-to-day running of a busy clinic.

Working alongside a team of dedicated mental health professionals, you will help ensure the clinic operates smoothly while delivering a welcoming, professional and supportive experience for patients and practitioners alike.

About the Role
This is a hands-on position combining front-of-house responsibilities with a greater focus on coordination, organisation and supporting the overall management of the clinic.

Your responsibilities will include:

• Managing a busy reception and patient enquiries, both in person and over the phone.
• Coordinating appointments, clinician schedules and room bookings.
• Supporting the day-to-day operations of a multidisciplinary clinic.
• Building strong relationships with clinicians, patients and other stakeholders.
• Assisting with administrative processes, billing and patient records.
• Supporting workflow improvements and ensuring the clinic runs efficiently.
• Providing guidance and support to the wider administrative team as required.

About You

You will be an experienced Medical Receptionist who enjoys being at the centre of a busy practice and is ready to step into a more senior role.

You will ideally bring:

• Previous experience in specialist practice administration.
• Excellent organisational skills and the ability to manage competing priorities.
• Confidence communicating with a diverse range of patients and healthcare professionals.
• A proactive, solutions-focused approach and strong attention to detail.
• The ability to take initiative, work independently and support a busy team.
• A warm, professional and compassionate manner, particularly when dealing with patients experiencing mental health challenges.

Experience in mental health, psychology or a multidisciplinary healthcare setting would be highly regarded.

What's on Offer?

• An exciting opportunity to step up from medical reception into a senior role.
• Greater responsibility and exposure to clinic coordination and management.
• The opportunity to work within a busy, established multidisciplinary environment.
• A varied role where your organisational skills and initiative will be valued.
• A rewarding opportunity to contribute to a supportive mental health service.

Silver Search Pty Ltd

Specialists in Medical Administration roles:

E:****@silversearch.com.au

PH:1300 557 ***

W:www.silversearch.com.au