Medical Receptionist

Raven's Recruitment; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

Raven's Recruitment is seeking an experienced Medical Receptionist for modern accredited medical centers in Town Hall, Burwood, and Chullora. You will be the welcoming face, handle bookings, and support a busy GP team with professional patient care.

In this role you will manage patient flow, assist 5–6 GPs, handle billing, and maintain accurate records, while delivering friendly and efficient service across clinic hours.

Qualifications

• 1–2 years’ general practice experience preferred.
• Experience with Best Practice software is highly regarded.
• Excellent communication and organisational skills.
• Professional, friendly, patient-centered approach.
• Full working rights in Australia (no sponsorship).

Responsibilities

• Managing patient flow and the waiting room
• Providing administrative support for 5-6 GPs during clinic sessions
• Welcoming and assisting patients in a professional manner
• Scheduling appointments and managing practitioner calendars
• Answering phone calls and responding to patient enquiries
• Processing billing and payments, including bulk billing and private billing
• Coordinating effectively with doctors, nurses, and administrative staff
• Maintaining accurate patient records and clinic documentation

Skills

Excellent communication

Organisational skills

Multitasking

Professional demeanour

Tools

Best Practice software

Job description

Medical Receptionist Required - Modern Accredited Medical Centers

About Us

We are well-established, fully accredited medical centers located in Town Hall, Burwood and Chullora, committed to delivering exceptional patient care and service. We pride ourselves on fostering a supportive, friendly, and professional workplace where staff are valued and encouraged to grow.

Our Practices offer:

• Fully equipped consultation and treatment rooms

• Strong administrative and IT support

• A collaborative team of experienced GPs, Nurses, and Administrative staff

• Ongoing training and professional development opportunities

The Role

We are seeking an experienced, motivated, and patient-focused Medical Receptionist to join our team across our Town Hall, Burwood and Chullora practices.

Clinic Operating Hours

• Monday to Friday: 8:00am - 7:00pm

• Saturday: 9:00am - 7:00pm

• Sunday: 9:00am - 7:00pm

Key Responsibilities

• Managing patient flow and the waiting room

• Providing administrative support for 5-6 GPs during clinic sessions

• Welcoming and assisting patients in a professional manner

• Scheduling appointments and managing practitioner calendars

• Answering phone calls and responding to patient enquiries

• Processing billing and payments, including bulk billing and private billing

• Coordinating effectively with doctors, nurses, and administrative staff

• Maintaining accurate patient records and clinic documentation

About You

To be successful in this role, you will have:

• Full working rights in Australia (no sponsorship available)

• Minimum 1-2 years of experience in a general practice setting (preferred)

• Experience using Best Practice software (highly regarded)

• Excellent communication and organisational skills

• Strong multitasking abilities in a fast-paced environment

• A professional, friendly, and patient-centered approach

Why Join Us?

• Supportive and collaborative team environment

• Modern, fully accredited medical facilities

• Opportunity to further develop your skills in general practice

• Stable and rewarding role within a growing healthcare organisation