Medical Receptionist

Brightwater Paediatrics; Sunshine Coast Regional; In loco; AUD 33.000 - 39.000; Part-time

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Brightwater Paediatrics invites a friendly Medical Receptionist to join our small paediatric clinic in Mountain Creek. You will be the warm first point of contact for children and families, handling calls, appointments, and payments with professionalism.

We offer part-time hours (3–4 days on weekdays) with above-award remuneration, commensurate with experience. Join a caring team dedicated to compassionate, patient-centered care on the Sunshine Coast.

Competenze

• Experience in medical reception or medical administration.
• Familiar with medical practice management software.
• Excellent communication and interpersonal skills.
• Organised with attention to detail.
• Ability to work independently and manage priorities.
• Calm, positive, adaptable during busy periods.
• Willingness to learn and contribute to a small team.
• Experience with Xestro is advantageous; training provided.

Mansioni

• Be the first point of contact for children and their families.
• Answer telephone calls and respond to patient inquiries.
• Manage appointments and support smooth clinic operations.
• Process payments and administer patient accounts.
• Send and receive correspondence via Medical-Objects, email and post.
• Order clinical and office supplies.
• Maintain a tidy, welcoming reception and waiting area.
• Support the team with general administrative duties as required.

Conoscenze

Communication skills

Interpersonal skills

Organisational skills

Independence

Adaptability

Willingness to learn

Strumenti

Xestro

Practice management software

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Brightwater Paediatrics – Mountain Creek QLD

Medical Receptionist – Brightwater Paediatrics

Part-time | Mountain Creek, Sunshine Coast | Above-award remuneration | Immediate start

Make a meaningful difference to Sunshine Coast children

Brightwater Paediatrics is seeking a warm, professional and enthusiastic Medical Receptionist to join our small paediatric clinic in Mountain Creek.

We are passionate about providing compassionate, exceptional care to children and their families across the Sunshine Coast. As the first point of contact for our patients and their families, you will play an important role in creating a welcoming, supportive and positive experience for everyone who visits or contacts our clinic.

This is a rewarding opportunity for a medical receptionist who enjoys working in a close-knit team and takes pride in delivering outstanding patient care.

The position

Part-time employment, 3 to 4 days during weekday business hours

Attractive above-award remuneration, commensurate with experience and skill set

About the role

Working within our friendly paediatric practice, your responsibilities will include:

• Providing a compassionate, courteous and professional first point of contact for children and their families
• Answering telephone calls and responding to patient enquiries
• Managing appointments and supporting the smooth running of the clinic
• Processing payments and administering patient accountsSending and receiving correspondence via Medical-Objects, email and post
• Ordering clinical and office supplies
• Maintaining a tidy, organised and welcoming reception and waiting area
• Supporting the team with general administrative duties as required

About you

We are looking for someone who genuinely enjoys working with children and families and understands the importance of providing exceptional service in a healthcare environment.

You will ideally have:

• Previous experience in medical reception, medical administration or medical secretarial work
• Familiarity with medical practice management software
• Excellent communication and interpersonal skills, with a warm, caring and professional manner
• Strong organisational skills and attention to detail
• The ability to work independently, take initiative and manage competing priorities
• A calm, positive and adaptable approach, particularly during busy periods
• A willingness to learn, contribute to a small team and support the ongoing development of our practice
• Experience with Xestro would be advantageous, although comprehensive training will be provided by our team.

Why join Brightwater Paediatrics?

At Brightwater Paediatrics, you will have the opportunity to work in a supportive, patient-focused environment where the care and wellbeing of children and their families are at the heart of everything we do.

We offer an attractive above-award salary that recognises your experience and capabilities, along with the opportunity to contribute meaningfully to a small and dedicated healthcare team.