Medical Receptionist

Perth Radiological Clinic partnership; Perth; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration

Internal progression opportunities

Overtime paid (e.g. Saturday mornings)

Discounted PRC services for staff

Retail, lifestyle & gym benefits

Novated leasing options

15 weeks parental leave

Flexible working arrangements

Long service leave after 7 years

Subsidised on-site parking

Uniforms provided

Employee Assistance Program

Annual Excellence Awards

Team-building events

Job summary

Perth Radiological Clinic is seeking a proactive Medical Receptionist to join our inner clinics team in Western Australia. You will greet patients, manage bookings, handle accounts and billing, and support daily operations while maintaining patient safety and confidentiality.

You should bring proven customer service experience, excellent communication skills, and the ability to learn new systems. Full Australian working rights and a current National Police Check (or willingness to obtain one)

Qualifications

• Demonstrated experience in a customer service or administrative role.
• Excellent verbal and written communication skills.
• The ability to learn and navigate systems and software with ease.
• A valid driver’s licence and reliable transport.
• Full Australian working rights (with unrestricted visa status if applicable).
• A valid National Police Check (within 6 months) or willingness to obtain one.

Responsibilities

• Greeting patients and managing clinical bookings.
• Providing a high standard of patient care, safety, and confidentiality.
• Handling accounts, banking, and Medicare batching.
• Completing administrative and computer tasks including billing and data entry.
• Supporting daily operations with additional duties as needed.

Skills

Customer service

Administrative skills

Communication

Data entry

Driver's licence

Job description

• Permanent Full-time Position
• Excellent Employee Benefits
• On the Job Training Provided

About us

Perth Radiological Clinic (PRC) is Western Australia’s largest and most established private radiology provider, proudly doctor-owned and serving the community for over 75 years.

With a team of over 130 doctors and 1,250 professionals, we deliver high-quality diagnostic imaging across more than 20 hospital and community sites, powered by cutting-edge technology and a commitment to compassionate care.

About the role

We’re seeking a proactive and adaptable Medical Receptionist to join Perth Radiological Clinic supporting our inner clinics.

As a key member of our front-of-house team, you’ll help deliver high-quality service and continuity of care. Your responsibilities will include:

• Greeting patients and managing clinical bookings
• Providing a high standard of patient care, safety, and confidentiality
• Handling accounts, banking, and Medicare batching
• Completing administrative and computer tasks including billing and data entry
• Supporting daily operations with additional duties as needed

About you

You are a confident communicator with strong customer service experience and the flexibility to adapt quickly. You take pride in your professional presentation and are committed to delivering outstanding service to patients and staff alike.

To be successful in this role, you will ideally have:

• Demonstrated experience in a customer service or administrative role
• Excellent verbal and written communication skills
• The ability to learn and navigate systems and software with ease
• A valid driver’s licence and reliable transport
• Full Australian working rights (with unrestricted visa status if applicable)
• A valid National Police Check (within 6 months) or willingness to obtain one

Why join us

At PRC, we’re committed to being a great place to work — with benefits that reflect our values, reward your contribution, and support your career. We offer:

Financial & career

• Competitive, benchmarked remuneration with regular salary reviews
• Clear opportunities for internal progression and development
• Paid overtime for eligible roles (e.g. 1 in 3 Saturday mornings)
• Discounted PRC services for team members and family
• Comprehensive retail, lifestyle and gym benefits
• Novated leasing options

Leave & flexibility

• 15 weeks paid parental leave
• Flexible working arrangements, where applicable
• Option to purchase additional leave
• Long service leave after 7 years

Workplace perks

• Subsidised on-site parking
• Uniforms provided

Wellbeing & support

• Confidential Employee Assistance Program for you and your family

Recognition & culture

• Annual Excellence Awards
• Peer recognition through 'Thank a Legend' program
• Weekly CEO newsletter and transparent internal comms
• Annual all-staff Christmas party
• Regular morning teas and team-building events

We’re committed to building a workplace that reflects the diverse community we serve.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally and linguistically diverse backgrounds.