Medical Receptionist

PRC External Careers; City Of Vincent; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive remuneration

Internal progression opportunities

Overtime on Saturdays

Staff discounts on PRC services

Novated leasing

15 weeks parental leave

Flexible working arrangements

On-site parking

Uniforms provided

Employee Assistance Program

Annual Excellence Awards

Job summary

Perth Radiological Clinic is seeking a proactive Medical Receptionist to join our North of the River Recruitment Pool on a permanent full-time basis. The role involves travel to several clinics across Alkimos, Innaloo, Joondalup, Midland, Morley and more, with shifts from early morning to late afternoon.

You will greet patients, manage bookings, handle billing, Medicare batching and data entry, while upholding high standards of patient care, safety and confidentiality.

Qualifications

• Minimum 2 years in customer service or administrative roles.
• Excellent verbal and written communication skills.
• Ability to learn and navigate systems and software with ease.
• Full Australian working rights and a current National Police Check.

Responsibilities

• Greet patients and manage clinical bookings.
• Provide high standard patient care, safety and confidentiality.
• Handle accounts, banking and Medicare batching.
• Complete administrative tasks including billing and data entry.
• Support daily operations with additional duties as needed.

Skills

Customer service

Administrative support

Data entry

Billing

Medicare batching

Tools

Practice management software

Billing software

Job description

• Work across multiple sites, North of the river
• Permanent role
• Detailed on the job training

About us

Perth Radiological Clinic (PRC) is Western Australia’s largest and most established private radiology provider, proudly doctor-owned and serving the community for over 75 years.

With a team of over 130 doctors and 1,250 professionals, we deliver high-quality diagnostic imaging across more than 20 hospital and community sites, powered by cutting-edge technology and a commitment to compassionate care.

About the role

We’re seeking a proactive and adaptable Medical Receptionist to join Perth Radiological Clinic. The role will be part of our North of the River Recruitment Pool on a permanent full-time basis with shifts varying between 6:45am – 5:30pm.You will be required to support and travel to several clinics based on operational requirements including Alkimos, Innaloo, Joondalup Health Campus, Joondalup Shenton House, Midland Public Hospital, Midland Victoria Street, Morley and Nollamara.

As a key member of our front-of-house team, you’ll help deliver high-quality service and continuity of care. Your responsibilities will include:

• Greeting patients and managing clinical bookings
• Providing a high standard of patient care, safety, and confidentiality
• Handling accounts, banking, and Medicare batching
• Completing administrative and computer tasks including billing and data entry
• Supporting daily operations with additional duties as needed

About you

You are a confident communicator with strong customer service experience and the flexibility to adapt quickly. You take pride in your professional presentation and are committed to delivering outstanding service to patients and staff alike.

To be successful in this role, you will ideally have:

• At least 2 years’ experience in a customer service or administrative role
• Excellent verbal and written communication skills
• The ability to learn and navigate systems and software with ease
• A valid driver’s licence and reliable transport
• Full Australian working rights (with unrestricted visa status if applicable)
• A valid National Police Check (within 6 months) or willingness to obtain one

Why join us

At PRC, we’re committed to being a great place to work — with benefits that reflect our values, reward your contribution, and support your career. We offer:

Financial & career

• Competitive, benchmarked remuneration with regular salary reviews
• Clear opportunities for internal progression and development
• Paid overtime for eligible roles (e.g. 1 in 3 Saturday mornings)
• Discounted PRC services for team members and family
• Comprehensive retail, lifestyle and gym benefits
• Novated leasing options

Leave & flexibility

• 15 weeks paid parental leave
• Flexible working arrangements, where applicable
• Option to purchase additional leave
• Long service leave after 7 years

Workplace perks

• Subsidised on-site parking available
• Uniforms provided

Wellbeing & support

• Confidential Employee Assistance Program for you and your family

Recognition & culture

• Annual Excellence Awards
• Peer recognition through 'Thank a Legend' program
• Weekly CEO newsletter and transparent internal comms
• Annual all-staff Christmas party
• Regular morning teas and team-building events

We’re committed to building a workplace that reflects the diverse community we serve.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally and linguistically diverse backgrounds.