Medical Receptionist

IPN Medical Centres; Orange City Council; On-site; AUD 42,000 - 56,000; Full time

Job summary

IPN Medical Centres in New South Wales is seeking a motivated receptionist to support our busy Practice. You will greet patients, answer calls, triage and book appointments, and work closely with Doctors and staff.

Responsibilities include document scanning, email management, patient billing and payment collection, and contributing to a smooth clinic operation in a fast-paced team.

Qualifications

• Experience as a medical receptionist is highly regarded but not essential.
• Proficient in document scanning processes.
• Strong data entry and communication skills.
• Ability to multitask in a busy team environment.
• Experience with practice management software is desirable.

Responsibilities

• Greet patients and answer telephone calls.
• Triage patients and book appointments.
• Document scanning and email management.
• Patient billing and payment collection.
• Working as part of a team supporting the Practice Manager.

Skills

Medical receptionist experience

Document scanning

Data entry and communication

Multi-tasking and time management

Team collaboration

Tools

Best Practice or other practice management software

Job description

IPN Medical Centres support the Australian community, operating over 140 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.

About the role

IPN's Receptionists provide a high standard of customer service and administration to patients and Doctors. Supportingthe successful running of the centre the role includes:

Greeting patients, answering telephone calls, patient triage and booking patient appointments

Document scanning and email management

Patient billing and payment collection

Working as part of ateam supporting the Practice Manager

Skills & experience

Medical receptionist experience (highly regarded but not essential)

Strong proficiency in, or ability to quickly pick up document scanning processes.

Ability to developqualityworking relationships and work in a busy team environment

Exceptional customer service,data entryand communication skills

Proven multi-tasking, problem solving and time management skills

Experience usingBest Practice or other practice management software (highly desirable but not essential)

Career-progression opportunities

Flexible working arrangements

Experienced teams and a safe environment

We are connected, innovative, passionate and sincere, and our mission is to provide an excellent clinical and operational service. We encourage an environment where each team member is able to do their best, making a difference to the patients they care for. We encourage innovation and constantly seek to improve what we do. We are an equal opportunity employer and welcome diversity in the workplace.