Medical Receptionist

Better Medical; Brisbane; Presencial; AUD 36.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Immediate start

Supportive environment

Employee discounts

EAP for you & family

No nights or weekends

No split shifts

Descripción de la vacante

Better Medical's SmartClinics Taigum clinic is seeking a friendly Medical Receptionist to join the team on a casual basis. You will be the first point of contact for patients, whether in person or on the phone, and will help keep clinic operations running smoothly.

Key duties include processing payments, Medicare and third-party claims, maintaining patient records with confidentiality, and providing general administration support.

Formación

• Excellent customer service and professional, friendly manner.
• Strong communication, both written and verbal.
• High level of computer literacy and familiarity with clinic software.
• Ability to multi-task, prioritise and work both in a team and independently.

Responsabilidades

• Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.
• Maintaining confidentiality while managing patient records.
• Processing payments, Medicare and third-party claims and reconciliations
• General administration and daily office duties
• Duties as required by Doctors and the Practice Manager

Conocimientos

Customer service

Communication

Computer literacy

Organisational skills

Herramientas

Best Practice software

Descripción del empleo

We have an exciting opportunity for a Medical Receptionist to join our SmartClinics Taigum clinic. We are looking for someone who can hit the ground running and work effectively as part of the team.

The role available is on a Casual basis. We're looking for someone who can assist with a variety of shifts each week, as well as in helping to cover leave as per the practice needs.

Daily tasks and responsibilities will include:

Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.

Maintaining confidentiality while managing patient records.

Processing payments, Medicare and third-party claims and reconciliations

General administration and daily office duties

Duties as required by Doctors and the Practice Manager

To be successful in this role, you will have:

Ability to work under pressure, multi-task, and prioritise

Excellent communication skills (written and verbal)

Professional, friendly, confident, and courteous manner

High level of computer literacy

Strong organisational and problem-solving skills

Ability to work in a diverse team and independently

Availability and flexibility to cover shifts where needed

GP experience and experience with Best Practice software will be preferred but is not mandatory

Why work for us?

• Immediate start is available
• A genuinely supportive environment where our team members matter
• Access to discounts on products, services, and gift cards through our employment operating system
• Free access to our Employee Assistance Program for you and your immediate family
• Our clinic is open Monday to Friday 8am - 5pm, meaning no nights or weekends!
• No shift work or split shifts

About the Position

SmartClinics Taigum hosts a number of passionate doctors in clinic who are highly experienced in a broad range of areas, including general medicine, chronic disease management, skin checks, preventative advice and medicine, and iron infusions. As part of the Better Medical group, our ethos is simple – to provide the best standard of care in our communities.

We look forward to welcoming a like-minded Receptionist to our team.