Medical Receptionist

Work Initiatives; Ballarat; Presencial; AUD 30.000 - 41.000; A tiempo parcial

Descripción de la vacante

Ballarat Surgicentre is seeking an experienced receptionist to join its friendly, supportive, and dedicated team. This will be an ongoing casual position for 2 days per week.

Key duties include greeting patients, answering phones, managing appointment lists, processing claims, and preparing admission paperwork. You will keep patient records up to date and perform general office tasks.

Formación

• Experience in a medical reception environment is desirable.
• Strong customer service focus and professional manner.
• Excellent organisational and time management skills.
• Clear written and verbal communication.

Responsabilidades

• Greet patients and answer the telephone in a courteous, professional manner.
• Manage Specialists Consultation and Surgical Appointment Lists.
• Process patient consultation claims.
• Prepare Hospital Admission paperwork.
• Create and maintain patient records.
• Carry out general office and administration duties.

Conocimientos

Customer service

Organisation

Written and verbal communication

IT literacy

Descripción del empleo

The Ballarat Surgicentre is looking for an experienced receptionist to join its friendly, supportive, and dedicated team of professionals.

This will be an ongoing casual position for 2 days per week.

Tasks and Responsibilities include but are not limited to:

• General reception duties which involve greeting patients and answering the telephone in a courteous and professional manner.
• Management of Specialists Consultation and Surgical Appointment Lists
• Processing of patient consultation claims.
• Preparation of Hospital Admission paperwork
• Creating and maintaining patient records
• Carrying out General office and administration duties

The Successful candidate will have:

• Previous medical reception experience is highly desirable.
• A genuine Customer service focus and confident, caring, and professional manner.
• Possess Excellent organisational, time management and prioritization skills.
• Strong verbal and written communication.
• Possess friendly and professional telephone manner.
• Critical attention to detail in processing billing
• The ability to multi-task – prioritising patient care and work calmly in a busy yet rewarding environment.
• Strong commitment to protecting patients’ rights by maintaining confidentiality.
• Excellent computer and IT literacy

Operational Hours

Monday to Friday

** Please note flexibility with shifts is required, there are variable start times during the day, with the first shift starting at 8 am. Shifts are 8 hours per day.

Note: We post the roster a minimum of 6 weeks in advance to assist with planning and supporting a work life balance.

Hourly Rate

Negotiable based on experience.

This position will suit a student who is looking to work a couple of days per week whilst completing their studies.