Casual Medical Receptionist - 2 Days/Week, Patient Care

Ballarat Surgicentre; Ballarat; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible shifts

Casual position

Job summary

Ballarat Surgicentre is seeking an experienced receptionist to join its friendly, supportive team in Ballarat. This is an ongoing casual position for 2 days per week, with hours Monday to Friday and shifts starting at 8 am.

The role involves greeting patients, managing appointment lists, processing claims and maintaining records. The successful candidate will have medical reception experience, a customer service focus, strong organisational and communication skills, and excellent IT literacy.

Qualifications

• Previous medical reception experience is desirable.
• Strong customer service focus with a courteous, caring manner.
• Excellent organisational, time management and prioritisation skills.
• Strong verbal and written communication.
• Friendly, professional telephone manner and attention to billing details.

Responsibilities

• Greeting patients and answering the telephone professionally.
• Managing Specialist Consultation and Surgical Appointment Lists.
• Processing of patient consultation claims.
• Preparation of Hospital Admission paperwork.
• Creating and maintaining patient records.
• Carrying out general office and administration duties.

Skills

Customer service

Excellent communication

Organisational skills

Telephone manner

Multitasking

Confidentiality

IT literacy

Job description

Ballarat Surgicentre is seeking an experienced receptionist to join its friendly, supportive team in Ballarat. This is an ongoing casual position for 2 days per week, with hours Monday to Friday and shifts starting at 8 am.

The role involves greeting patients, managing appointment lists, processing claims and maintaining records. The successful candidate will have medical reception experience, a customer service focus, strong organisational and communication skills, and excellent IT literacy.