Medical Receptionist

Jobtailor; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

Jobtailor in Adelaide, Australia, is seeking an experienced front desk receptionist for a radiology site. You will manage phone inquiries, greet patients, and handle billing and booking tasks in a fast-paced environment.

Rotation between the Hutt Street clinic and Eastwood Private Hospital is required, with a focus on empathy, relationship-building, and efficient workflow within contemporary radiology processes.

Qualifications

• Strong customer/patient service skills.
• Ability to build rapport with doctors and staff.
• Accommodating nature towards hospital staff and patients.

Responsibilities

• Manage and stay on top of phone inquiries.
• Handle front reception, greeting and billing patients.
• Manage online bookings and enter registrations.
• Process invoices and Medicare claims.
• Support imaging needs and foster positive relationships with staff.

Skills

Customer service

Multitasking

Rapport building

Empathy

Efficiency

Job description

• Manage and stay on top of phone enquiries
• Handle front reception, greeting and billing patients
• Manage online bookings
• Support the Hospital in its imaging needs and foster positive relationships
• Act as the friendly and empathetic face of the site
• Enter and register bookings for patients and referrers
• Process invoices, receipts and Medicare claims
• Work within contemporary workflows at a brand-new radiology site

Requirements

• Strong customer/patient service skills
• Ability to build rapport with doctors
• Accommodating nature towards Hospital Staff
• Care for colleagues
• Efficiency
• Fast-paced multitasking skills
• Full-time availability Monday to Friday
• Ability to rotate between the Hutt Street clinic and Eastwood Private Hospital

Core Competencies

Demonstrates strong customer service and patient management skills while efficiently handling front reception tasks, including billing and booking processes. Capable of fostering positive relationships with patients, doctors, and hospital staff in a fast-paced environment.

Highest-signal resume keywords

• Customer Service Skills
• Multitasking Skills
• Patient Management
• Billing and Invoicing
• Relationship Building

ATS Optimization Keywords

Hard Skills

• Booking Management
• Invoice Processing
• Medicare Claims Processing

Soft Skills

• Empathy
• Accommodating Nature
• Rapport Building
• Efficiency

Industry Keywords

• Radiology
• Healthcare
• Front Reception
• Patient Care