Medical Receptionist

Fowler Simmons Radiology; Adelaide; On-site; AUD 45,000 - 58,000; Full time

Job summary

Fowler Simmons Radiology in Adelaide is seeking a friendly Radiology Receptionist to join our growing team. The role involves front desk duties, managing calls, bookings, billing and liaising with doctors and hospital staff.

This full-time position includes rotation between Hutt Street and Eastwood Private Hospital, offering a fast-paced environment, diverse interactions and opportunities within the Integral Diagnostics network.

Qualifications

• Strong customer/patient service skills.
• Ability to build rapport with doctors.
• Accommodating nature towards Hospital Staff.
• Care for your colleagues.
• Efficiency.
• Fast paced multitasking skills.

Responsibilities

• Managing and staying on top of phone enquiries
• Front reception, greeting and billing patients
• Managing online bookings
• Supporting the Hospital in their imaging needs and fostering positive relationships
• Being the friendly and empathetic face of the site
• Enter and register bookings for patients / referrers
• Process paperwork such as invoices, receipts and Medicare claims

Skills

Customer service

Rapport with doctors

Interpersonal skills

Team collaboration

Multitasking

Efficiency

Job description

About The Role

Attention customer service superstars, Radiology Receptionist job opportunity at Adelaide's newest CBD Hospital. Eastwood Private Hospital located Greenhill Road. This is a full-time (Mon-Fri) position and will also require rotation between our Hutt Street clinic.

We are seeking a people person, with bright personality and great multitasking skills to join the team at Fowler Simmons Radiology. The site is brand new with contemporary workflows and stunning design.

Responsibilities Include

• Managing and staying on top of phone enquiries
• Front reception, greeting and billing patients
• Managing online bookings
• Supporting the Hospital in their imaging needs and fostering positive relationships
• Being the friendly and empathetic face of the site
• Enter and register bookings for patients / referrers
• Process paperwork such as invoices, receipts and Medicare claims

About Us

Fowler Simmons Radiology consists of our MSK speciality centre on Hutt St Adelaide and, now our second site, Eastwood Private Hospital which will provide a comprehensive service.

We are part of Integral Diagnostics (IDX), a network of Radiology brands spanning Australia and New Zealand. This brings the potential for work travel, relocation and career advancement if ever desired.

You Will Have

• Strong customer/patient service skills
• An ability to build rapport with doctors
• An accommodating nature towards Hospital Staff
• Care for your colleagues
• Efficiency
• Fast paced multitasking skills

We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation.

We know great minds don’t think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce.

We welcome and consider applications from all qualified candidates, regardless of their background.

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.

To learn more about Fowler Simmons Radiology follow us on LinkedIn, or visit us at https://fsradiology.com.au/.

If you have any questions or require any adjustments within the recruitment process, please reach out to [e-mail].