Medical Receptionist

Integral Diagnostics; Adelaide; On-site; AUD 52,000 - 66,000; Full time

Job summary

Integral Diagnostics, including Fowler Simmons Radiology, is seeking a Radiology Receptionist for their Adelaide sites. The role involves front reception, patient greeting and billing, phone enquiry management, and online bookings.

Based in Adelaide CBD with rotation between Hutt Street and Eastwood Private Hospital, the role is full-time (Mon-Fri). A friendly, multitasking person with strong customer service skills will thrive in a contemporary, fast-paced environment.

Qualifications

• Strong customer/patient service skills.
• Ability to build rapport with doctors.
• An accommodating nature towards Hospital Staff.
• Care for your colleagues.
• Efficiency.
• Fast paced multitasking skills.

Responsibilities

• Manage and stay on top of phone enquiries.
• Front reception, greeting and billing patients.
• Manage online bookings.
• Support the Hospital in their imaging needs and foster positive relationships.
• Be the friendly and empathetic face of the site.
• Enter and register bookings for patients / referrers.
• Process paperwork such as invoices, receipts and Medicare claims.

Skills

Customer service

Rapport with doctors

Team orientation

Empathy

Efficiency

Multitasking

Job description

About the Role

Attention customer service superstars, Radiology Receptionist job opportunity at Adelaide's newest CBD Hospital. Eastwood Private Hospital located Greenhill Road. This is a full-time (Mon-Fri) position and will also require rotation between our Hutt Street clinic.

We are seeking a people person, with bright personality and great multitasking skills to join the team at Fowler Simmons Radiology. The site is brand new with contemporary workflows and stunning design.

Responsibilities include:

• Managing and staying on top of phone enquiries

• Front reception, greeting and billing patients

• Managing online bookings

• Supporting the Hospital in their imaging needs and fostering positive relationships

• Being the friendly and empathetic face of the site

• Enter and register bookings for patients / referrers

• Process paperwork such as invoices, receipts and Medicare claims

About Us

Fowler Simmons Radiology consists of our MSK speciality centre on Hutt St Adelaide and, now our second site, Eastwood Private Hospital which will provide a comprehensive service.

We are part of Integral Diagnostics (IDX), a network of Radiology brands spanning Australia and New Zealand. This brings the potential for work travel, relocation and career advancement if ever desired.

You Will Have

• Strong customer/patient service skills

• An ability to build rapport with doctors

• An accommodating nature towards Hospital Staff

• Care for your colleagues

• Efficiency

• Fast paced multitasking skills

We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation.We know great minds don't think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.
To learn more about Fowler Simmons Radiology follow us on LinkedIn,or visit us at https://fsradiology.com.au/.
If you have any questions or require any adjustments within the recruitment process, please reach out to [e-mail].