Medical Practice Manager

OccMed Adelaide Pty Ltd; Adelaide; On-site; AUD 85,000 - 120,000; Part time

Job summary

OccMed Adelaide Pty Ltd (T/A OccMed Solutions) in Gilles St, Adelaide, SA, is seeking an experienced Medical Practice Manager on a part-full-time basis. You will oversee day-to-day operations, manage staff, coordinate appointments, and ensure compliance across the practice.

The role emphasizes leadership of clinical and administrative teams, adherence to privacy and safety regulations, budgets and supplier relations, and delivering a high standard of patient care in a busy occupational health

Qualifications

• Proven experience as a Medical Practice Manager or in a similar healthcare administration role
• Strong knowledge of medical practice operations including patient scheduling, billing and compliance requirements
• Excellent organisational and time-management skills with the ability to prioritise competing demands
• Proficiency with practice management software and electronic health records (ZedMed) systems

Responsibilities

• Overseeing day-to-day operations of the medical practice, including scheduling, staffing and resource allocation, assist reception and with pre-employment medicals as required
• Managing patient appointments, ensuring efficient booking systems and minimising wait times
• Supervising reception and administrative staff, providing training, guidance and performance management
• Maintaining compliance with healthcare regulations, privacy laws and occupational health and safety requirements
• Managing practice finances, including payroll, calculation of doctors' service fees, reconciling accounts, invoicing, accounts payable, budgeting and cost control
• Ensuring electronic health records and practice management systems are properly maintained and updated
• Managing supplier relationships and procurement of practice supplies and equipment
• Handling patient enquiries and complaints professionally and resolving issues promptly
• Maintaining cleanliness, safety and compliance standards across the practice premises

Skills

Medical practice management

Staff supervision

Time management

Customer service

Tools

ZedMed

Job description

About the role

We are seeking an experienced Medical Practice Manager to join OccMed Adelaide Pty Ltd (T/A OccMed Solutions) on a part-full-time basis, based in Gilles St, Adelaide, SA 5000.

Key responsibilities

• Overseeing day-to-day operations of the medical practice, including scheduling, staffing and resource allocation, assist reception and with pre-employment medicals as required
• Managing patient appointments, ensuring efficient booking systems and minimising wait times
• Supervising reception and administrative staff, providing training, guidance and performance management
• Maintaining compliance with healthcare regulations, privacy laws and occupational health and safety requirements
• Managing practice finances, including payroll, calculation of doctors' service fees, reconciling accounts, invoicing, accounts payable, budgeting and cost control
• Ensuring electronic health records and practice management systems are properly maintained and updated
• Managing supplier relationships and procurement of practice supplies and equipment
• Handling patient enquiries and complaints professionally and resolving issues promptly
• Maintaining cleanliness, safety and compliance standards across the practice premises

What we're looking for

• Proven experience as a Medical Practice Manager or in a similar healthcare administration role
• Strong knowledge of medical practice operations, including patient scheduling, billing and compliance requirements
• Excellent organisational and time management skills with the ability to prioritise competing demands
• Proficiency with practice management software and electronic health record (currently ZedMed) systems
• Strong communication and interpersonal skills with the ability to work effectively with clinical and administrative staff
• Sound financial acumen and experience in practice budgeting and financial management
• Knowledge of Australian healthcare regulations, privacy legislation and occupational health requirements
• Demonstrated leadership capability and experience in staff supervision and team management
• Professional approach to patient confidentiality and data security
• Ability to work independently and as part of a team in a fast-paced healthcare environment
• A current police clearance or willingness to obtain one

What we offer

OccMed Solutions is committed to creating a supportive and professional workplace. We are a dedicated Specialist Occupational Medicine practice, primarily doing clinical consultation work. We currently operate 4 days per week (M-Th), with around 2-3 FTE consultant Occupational Physicians, but likely to expand to 5 days during 2027, potentially with the addition of another consultant physician.

Our team values professional development and provides opportunities for ongoing learning and career progression within the healthcare sector. We foster a collaborative environment where your contributions are recognised and valued. We offer competitive remuneration and the satisfaction of working within an occupational health setting where you can make a genuine difference to the wellbeing of our patients and staff.

About us

OccMed Solutions is South Australia's largest specialist Occupational Physician clinic and a leading occupational health provider in Adelaide, dedicated to delivering comprehensive and professional occupational health services to businesses. We provide a combination of clinical treating work, medicolegal assessments, on-site workplace advice and pre-employment screening medicals.

We pride ourselves on our professional approach, clinical excellence and commitment to building strong relationships with our clients. Our team is passionate about occupational health and committed to creating a positive workplace culture where both staff and patients feel valued and supported.