Medical Devices: Customer Service & Sales Support Coordinator (Office-Based)

Exclusive Talent; Blacktown; On-site; AUD 68,000 - 70,000; Full time

Benefits offered by this job

Superannuation

Office-based role

Job summary

Exclusive Talent is recruiting for a Customer Service Administrator in Seven Hills, Australia. This full-time, office-based role offers $68,000–$70,000 plus super, supporting the medical devices sector across Australia and New Zealand.

You’ll manage customer calls, quotes, orders, and CRM updates while coordinating with sales and product teams. The role emphasizes organisation, communication, and a proactive approach in a healthcare environment.

Qualifications

• Experience in customer service or administration roles.
• Strong written and verbal communication skills.
• Attention to detail and accuracy.
• Comfort with phone and email customer interactions.
• Organised with good time-management.
• Experience with CRM, ERP or order-processing systems is advantageous.

Responsibilities

• Handle incoming customer calls and enquiries.
• Prepare and process customer quotes and orders.
• Coordinate purchase orders and invoicing.
• Provide customers with order and delivery updates.
• Maintain customer and order information in the CRM.
• Support Sales/Product teams with day-to-day administration.

Skills

Customer service

Administration

CRM systems

Communication

Tools

ERP systems

Job description

Exclusive Talent is recruiting for a Customer Service Administrator in Seven Hills, Australia. This full-time, office-based role offers $68,000–$70,000 plus super, supporting the medical devices sector across Australia and New Zealand.

You’ll manage customer calls, quotes, orders, and CRM updates while coordinating with sales and product teams. The role emphasizes organisation, communication, and a proactive approach in a healthcare environment.