Medical Administrator: Patient Care & Admin Support

PHN; New South Wales; Remote; AUD 60,000 - 80,000; Full time

Job summary

Hunter ENT is a leading specialist medical practice in the Hunter Region, seeking a high-performing Medical Administrator to support reception, administrative and operational needs in a fast-paced team environment.

Key duties include reception, post-consult payments and bookings, handling patient calls, and working closely with the team to maintain smooth operations in a modern, patient-focused ENT facility.

Qualifications

• Experience in an administrative role within a clinic or medical setting.
• Previous medical practice administration is preferred.
• Strong organisational skills and ability to multitask in a busy environment.
• Collaborative, positive mindset with excellent communication.
• Proficient computer skills and adaptability to multiple software.

Responsibilities

• Reception: greet patients, check-in, bookings and payments.
• Billing: process Medicare and private health fund claims.
• Patient liaison: provide professional, compassionate assistance to patients.
• Data management: maintain patient lists, scheduling and records.
• Financial administration: reconcile takings and banking tasks.
• Records management: ensure confidential, accurate patient records.

Skills

Admin experience

Medical practice experience

Organisation

Multitasking

Team spirit

Patient-focused communication

Tech skills

Work rights (AU)

Job description

Hunter ENT is a leading specialist medical practice in the Hunter Region, seeking a high-performing Medical Administrator to support reception, administrative and operational needs in a fast-paced team environment.

Key duties include reception, post-consult payments and bookings, handling patient calls, and working closely with the team to maintain smooth operations in a modern, patient-focused ENT facility.